Evaluation of the ‘Connecting Residents in Scotland’s Care Homes’ Programme

This report details the findings from the ‘Connecting Residents in Scotland’s Care Homes’ (hereafter CRSCH) programme evaluation. The evaluation was commissioned by the Scottish Government Technology Enabled Care programme in conjunction with the Digital Health and Care Innovation Centre (DHI). The project looked to evaluate the programme from the perspectives of all stakeholders, including residents, care staff, managers, family and friends of residents, and policymakers. Our goal was to find how far the programme is meeting its goals, the issues influencing its effectiveness, and the individual and organisational factors that will influence its continued scale up and sustainability over the longer term. The evaluation was conducted between December 2021 and July 2022 by a research team from the Faculty of Social Sciences and the Stirling Management School at the University of Stirling.