Scottish Access Collaborative (SAC)
Sustainably improving waiting times for patients for non-emergency procedures.
Completed
Community Mental Health and Wellbeing
Supporting the Establishment of a National Mental Health Collaborative for Scotland
Summary
The Scottish Access Collaborative (SAC) was created in October 2017 to sustainably improve waiting times for patients waiting for non-emergency procedures. We were asked to deliver design workshops in 12 clinical areas identified by the Collaborative. A report was produced for each clinical area following a cycle of three workshops, and the recommendations detailed are now being progressed by the SAC within Scottish Government.
Impact & Value
Deliver solutions that will help scheduled care services to sustainably meet the challenges of the future;
Improve waiting times for patients waiting for non-emergency procedures;
Facilitate knowledge exchange, sharing of best practice and the identification of cross-cutting themes across regions and specialties.
DHI have added value both by bringing design expertise to the highly complex landscape we are trying to understand and also by bringing a thoughtful external viewpoint and challenge into the room.
Progress to date:
We were asked to deliver our recommendations following a series of design-led workshops in 12 clinical areas.
