DHI’s Net Zero Principles and Goals outline its approach to supporting a greener, more sustainable future through leadership, accountability, and collective action. The document sets out key principles and actions to reduce carbon emissions across DHI’s operations, partnerships, projects, and research, supporting Scotland’s transition to net zero and NHS Scotland’s sustainability ambitions. < Return to resources DHI Net Zero Principles and Goals DHI’s Net Zero Principles and Goals outline its approach to supporting a greener, more sustainable future through leadership, accountability, and collective action. The document sets out key principles and actions to reduce carbon emissions across DHI’s operations, partnerships, projects, and research, supporting Scotland’s transition to net zero and NHS Scotland’s sustainability ambitions. View resource Previous item Next item DHI Net Zero Principles and Goals Report 2026 Start Now

DHI Year 5 annual report covers the main activities and overall achievements and impacts. < Return to resources Digital Health & Care Innovation Centre Phase 2 - Year 5 Annual Report (August 2023 to July 2024) Digital Health & Care Innovation Centre DHI Year 5 annual report covers the main activities and overall achievements and impacts. View resource Previous item Next item Digital Health & Care Innovation Centre Phase 2 - Year 5 Annual Report (August 2023 to July 2024) Executive summary 2024 Start Now

This paper presents a rationale for design within the context of health and care innovation, framing the visualisation of complex contexts as the critical underpinning for meaningful and sustainable change. It is no longer the domain of the designer to respond individually to a challenge. Instead, it is recognised that for innovation to be meaningful, it must instead be designed with and by instead of for. To this end, perspectives engaged must extend across transdisciplinary boundaries and include key stakeholders. < Return to resources Visualising Complexity in Health and Care for Meaningful and Sustainable Change Hepburn, Leigh-Anne This paper presents a rationale for design within the context of health and care innovation, framing the visualisation of complex contexts as the critical underpinning for meaningful and sustainable change. It is no longer the domain of the designer to respond individually to a challenge. Instead, it is recognised that for innovation to be meaningful, it must instead be designed with and by instead of for. To this end, perspectives engaged must extend across transdisciplinary boundaries and include key stakeholders. View resource Previous item Next item Visualising Complexity in Health and Care for Meaningful and Sustainable Change Paper 2018 Start Now

Home / Cookie policy Digital Health & Care Innovation Centre (DHI) 1. Introduction This Cookie Policy explains how the Digital Health & Care Innovation Centre ("we", "our", "us") uses cookies and similar technologies on the website https://www.dhi-scotland.com ("the Website"). It provides detailed information about what cookies are, how we use them, and how users ("you", "your") can control their use. By continuing to use our Website, you consent to the use of cookies as described in this policy. 2. What are cookies? Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. Cookies can collect and store data that are used to enhance your browsing experience, understand user preferences, provide customized content, and facilitate website functionality. There are two main types of cookies: First-party cookies: These are cookies set by our Website directly. Third-party cookies: These are cookies set by external service providers (e.g., analytics or advertising platforms). 3. Types of cookies we use We use the following types of cookies on our Website: a. Essential cookies These cookies enable core functionality such as security, verification of identity, and network management. These cookies can’t be disabled. They are usually set in response to actions made by you, such as logging in or filling out forms. - Purpose: Ensure proper functioning of the site and protect security. - Duration: Session-based or persistent (varies depending on the specific cookie). - Examples: Authentication cookies, session identifiers. b. Performance & analytics cookies These cookies help us to understand how visitors interact with our website and discover errors. They allow us to count visits and traffic sources to measure and improve the performance of our Website. 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Cookies currently tracked on the DHI website (www.dhi-scotland.com ) The cookies that were initially placed on the DHI Wix website are categorized as essential cookies. The Wix platform gives the ability to add multiple components, codes, third-party applications, and therefore additional types of cookies may also be added, which might require specific settings. 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When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we use cookies. 8. Contact us If you have any questions about our use of cookies or this Cookie Policy, contact us at hello@dhi-scotland.com . Cookie Policy: last updated 06/09/2024

The Digital Health & Care Innovation Centre (DHI), in partnership with Skills Development Scotland and the Digital World, has produced an animation aimed at Secondary School pupils to help raise awareness of the digital health and care sector as a career option. < Return to resources Discover a career in digital health and care Rimpiläinen, Sanna The Digital Health & Care Innovation Centre (DHI), in partnership with Skills Development Scotland and the Digital World, has produced an animation aimed at Secondary School pupils to help raise awareness of the digital health and care sector as a career option. View resource Previous item Next item Discover a career in digital health and care Video 2020 Start Now

Mohammed Al QaraghuliHead of PMO < Return to team Mohammed Al Qaraghuli Head of PMO Mohammed is a pharmacist with an M.Sc. in Drug Development with Bio-Business (Distinction) and a Doctorate in Antibody Engineering from the University of Aberdeen, followed by an Executive MBA. He has worked across biotech and pharmaceutical organisations, including ImmunoSolv, Scotia Biologics, and National Pharmaceutical Industries. Mohammed is also the founder of SiMologics, a University of Strathclyde-based biotech start-up. Following postdoctoral work at the University of Aberdeen, he joined the University of Strathclyde in 2016, supporting academic-industry collaborations as a researcher and impact champion. In 2021, he joined CMAC as Project and Industrial Translation Manager for the £5m UKRI Made Smarter Innovation programme, the Digital Medicines Manufacturing Research Centre (DM²), leading the delivery across three universities and a consortium of 30+ pharma and technology partners to accelerate adoption of digital technologies in medicines manufacturing. Email LinkedIn Related Projects Next team member Previous team page Team page

This is a landscape review of organisations contributing to the training of social skills in the UK in 2017. < Return to resources Social Care Skills Landscape Morrison, Ciarán and Rooney, Laura This is a landscape review of organisations contributing to the training of social skills in the UK in 2017. View resource Previous item Next item Social Care Skills Landscape Article 2017 Start Now

A collaborative, evidence led project focused on strengthening the digital skills pipeline in health and social care across Moray. By connecting partners, mapping needs and developing flexible micro-credential learning, the project supports workforce confidence, capability and career pathways in digital health and care. < Return to projects Building Digital Health and Care Skills in Moray: Strengthening the Skills Pipeline Project impact Improved workforce confidence and readiness for digital health and care transformation through practical, accessible training Strengthened collaboration across 40+ organisations, reducing duplication and creating a strong connected skills pipeline. Increased accessibility to flexible digital training through funded micro-credentials, helping staff build confidence whilst working. A collaborative, evidence led project focused on strengthening the digital skills pipeline in health and social care across Moray. By connecting partners, mapping needs and developing flexible micro-credential learning, the project supports workforce confidence, capability and career pathways in digital health and care. This project addresses the digital skills gaps in Moray’s health and social care workforce by taking a system-wide, locally informed approach. This has been achieved through engagement with over 100 stakeholders, with the initiative mapping existing provision, identifying barriers, and developing targeted learning opportunities. The work has highlighted the need to connect fragmented education and training pathways whilst embedding digital skills more consistently across all stages, from early education to workforce development. Summary The project has delivered both immediate and long-term value by focusing on people, skills and collaboration. It has improved access to training through £40,000 investment in flexible online learning, including micro-credentials and CPD-aligned courses. By linking education providers, employers and third sector partners, the project created clearer pathways into digital roles, and supported workforce confidence in adopting digital tools. This approach ensured that learning was relatable with the real-world, increasing relevance and uptake. Impact & value Bringing together perspectives from across the health, social care, education, and community sectors, the initiative engaged more than 100 stakeholders to better understand workforce development needs and opportunities. Partnerships were established with over 40 organisations to help align skills development efforts and create a more coordinated approach to building digital capability. Workforce surveys and mapping of existing education provision were undertaken to identify key gaps, priorities, and areas for improvement. These insights informed the development and delivery of flexible micro-credentials focused on practical digital skills, enabling learners to access targeted training that meets evolving workforce demands. The programme has also contributed to curriculum design and facilitated knowledge exchange activities, helping to strengthen long-term skills pathways and support future workforce resilience. Progress to date Next steps Partners Project staff Resources Building Digital Health & Care Skills in Moray poster Previous project Projects index page Next project

Alan ConnorPortfolio Lead, Digital Addiction Support < Return to team Alan Connor Portfolio Lead, Digital Addiction Support Alan leads on DHI’s portfolio of Digital Addiction Support. This includes the award-winning Digital Lifelines Scotland, a programme funded by Drugs Policy within the Scottish Government and managed by DHI and partners SCVO and Simon Community. DLS is focused on reducing the risk of death and harm for people who use drugs through digital solutions. Complementing DLS is SUMIT (Substance Use and Mental Health Interventions using Digital Technology). SUMIT is a project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB). Queen’s University of Belfast leads this work and DHI provides their cross sector digital expertise. SUMIT will expand digital inclusion, develop 3 digital enabled products, increasing access to support and treatment whilst enhancing existing services in Ireland, Northern Ireland and Scotland. Alan is a keen advocate for knowledge exchange within digital innovation to maximise opportunities to collaborate across all the sectors who contribute to Scotland’s health and care services. Enthusiastic in ensuring all citizens can access and utilise the support they require to design a person-led pathway for their health, care and wellbeing. After two decades of managing projects and programmes in the private sector Alan joined NHS Scotland in 2015 starting in regional planning and moving to programme management of EU initiatives. Email LinkedIn Related Projects Next team member Previous team page Team page

Development and testing of a digital enabled Community Occupational Therapy (OT) pathway using digital tools such as AskSARA to support self-assessment, improve triage and reduce waiting times. < Return to projects Living Lab 2B: Community Occupational Therapy Pathway Project impact Reduces waiting times and improves access to support by enabling earlier intervention and self-management for people with low to moderate needs Frees up clinical capacity by shifting administrative tasks to digital workflows, allowing Occupational Therapists to focus on direct patient care. Improves service user experience through clearer information, better triage, and more transparent access to the right level of care at the right time. Development and testing of a digital enabled Community Occupational Therapy (OT) pathway using digital tools such as AskSARA to support self-assessment, improve triage and reduce waiting times. This project is developing a digitally enabled Community Occupational Therapy Pathway in Moray to reduce long waiting times and improve access to support. By introducing tools like AskSARA for self-assessment and digital triage, it aims to streamline referrals, support self-management, and create a more efficient, person-centred service. Summary The project has potential to deliver significant benefits across the health and care system, including: • Earlier intervention and prevention: Enables individuals to access advice and solutions sooner, reducing deterioration in functional ability. • Improved service efficiency: Digital triage and structured data capture reduce administrative burden and streamline referral processes. • Better use of workforce capacity: Occupational Therapists can spend more time delivering clinical care rather than administrative tasks. • Enhanced user experience: Clearer information, improved access routes, and self-management tools empower service users. • System level value: Supports integration, data sharing, and more consistent decision making across services. Impact & value Extensive stakeholder engagement has taken place with Community Occupational Therapy teams, partner organisations, and service users to better understand current needs, challenges, and opportunities. Initial research, including an online survey, explored digital readiness, barriers to adoption, and areas where technology could add value. This work identified several key system challenges, including rising demand for services, workforce constraints, long waiting times, and inefficient referral processes. In response, early testing of digital tools such as AskSARA demonstrated strong potential to support self-management and improve access to information and advice. These insights informed the development and piloting of a redesigned pathway that incorporates digital triage and a red/amber/green prioritisation model to support more effective referral management and resource allocation. Evaluation is continuing, with a focus on safety, usability, and outcomes to guide further refinement and future implementation. Progress to date Next steps Partners Project staff Resources Living Lab 2 Poster Participatory Design of Innovative Services in Moray.pdf Tell Your Story Once- poster.pdf AskSARA Community Connections Previous project Projects index page Next project

Recent research has highlighted the importance of responding to trauma and promoting healing when working with participants in sensitive contexts. This article presents a new methodology for design research on health topics which combines principles from narrative medicine (health storytelling) with codesign. In this collaborative, dialogic approach, participatory action research cycles of storytelling are used to inform a process of digital codesign, positioning participants as peer researchers. The resulting prototypes (termed healing fabulations) are a new type of design artefact which captures each participant’s lived experience while also extending it into a speculative future. Discussion of the methodology shows how the approach protects participant well-being during research on their health experiences, addresses common criticisms of digital design research, and explores the importance of visual metaphor and aesthetic in design for health. The article concludes with a discussion of the methodology’s replicability and use in future research. < Return to resources Healing Fabulations: A dialogic methodology for digital codesign in health research Cummings, Marissa and Teal, Gemma Recent research has highlighted the importance of responding to trauma and promoting healing when working with participants in sensitive contexts. This article presents a new methodology for design research on health topics which combines principles from narrative medicine (health storytelling) with codesign. In this collaborative, dialogic approach, participatory action research cycles of storytelling are used to inform a process of digital codesign, positioning participants as peer researchers. The resulting prototypes (termed healing fabulations) are a new type of design artefact which captures each participant’s lived experience while also extending it into a speculative future. Discussion of the methodology shows how the approach protects participant well-being during research on their health experiences, addresses common criticisms of digital design research, and explores the importance of visual metaphor and aesthetic in design for health. The article concludes with a discussion of the methodology’s replicability and use in future research. View resource Previous item Next item Healing Fabulations: A dialogic methodology for digital codesign in health research Paper 2023 Start Now

This is a report on an Exploratory event arranged for the Aberdeen City Health and Social Care Partnership Exploratory on the 23rd November 2016 with focus on digital solutions for integrated health and care services. < Return to resources The Potential of Digital Solutions for Integration of Health and Social Care Services Rimpiläinen, Sanna and Morrison, Ciarán and Rooney, Laura This is a report on an Exploratory event arranged for the Aberdeen City Health and Social Care Partnership Exploratory on the 23rd November 2016 with focus on digital solutions for integrated health and care services. View resource Previous item Next item The Potential of Digital Solutions for Integration of Health and Social Care Services Report 2016 Start Now

Analysis of the definitions of digital health and the subthemes within it. < Return to resources Defining Digital Health Morrison, Ciarán Analysis of the definitions of digital health and the subthemes within it. View resource Previous item Next item Defining Digital Health Report 2016 Start Now

Brian O’ConnorBoard Member (Industry) < Return to team Brian O’Connor Board Member (Industry) After growing up in Belfast, Northern Ireland, Brian developed his career as a consultant, manager and investor. Brian has worked in the UK, US and Hong Kong and has vast experience as a company director in a variety of industries. He is currently providing strategic advice to Governments, International organizations and companies on the challenges facing healthcare in general and specifically on the Connected Health opportunity. Brian created the European Connected Health Alliance, a not-for-profit organisation which connects Governments, Industry, Research Institutes, Health Services, Patient Groups, etc. The Mission is to listen to the needs of patients and citizens and to introduce solutions, to provide better care. Email LinkedIn Related Projects Next team member Previous team page Team page

DHI Carbon Emissions Baseline 2024/25 outlines the organisation's first operational carbon footprint, establishing a baseline across Scope 2 and Scope 3 emissions. The report identifies key sources of emissions, presents initial findings, and provides practical recommendations to help DHI reduce its environmental impact and support its journey towards Net Zero. < Return to resources DHI Carbon Emissions Baseline 2024/25 DHI Carbon Emissions Baseline 2024/25 outlines the organisation's first operational carbon footprint, establishing a baseline across Scope 2 and Scope 3 emissions. The report identifies key sources of emissions, presents initial findings, and provides practical recommendations to help DHI reduce its environmental impact and support its journey towards Net Zero. View resource Previous item Next item DHI Carbon Emissions Baseline 2024/25 Report 2026 Start Now

Kiera MilneGraduate Innovation Intern < Return to team Kiera Milne Graduate Innovation Intern Kiera is our Graduate Innovation Intern providing support in communications and marketing for Digital Health and Care Innovation Centre based in Moray. Her background includes a BA (Hons) in History and Politics from University of the Highland and Islands, MLitt in Digital Journalism from the University of Strathclyde and experience in news reporting and content creation. Kiera brings a strong foundation in digital storytelling, audience engagement and strategic communications. She is passionate about using creative digital storytelling to amplify the impact of digital health and care initiatives and help connect individuals in the Moray region. Email LinkedIn Related Projects Next team member Previous team page Team page

Karen McloughlinProject Support Officer < Return to team Karen Mcloughlin Project Support Officer Karen joined DHI in July 2025 as Project Support Officer for the Rural Centre of Excellence and is based in Moray. With over 20 years of experience working in healthcare, she has developed a strong focus on community-led projects that champion person-centred care and ensure individuals have fair access to services that support their wellbeing. Her deep commitment to co-designed healthcare solutions is strengthened by her recent HND in Design and Innovation, and ongoing degree studies. She brings a passion for design and meaningful change—believing that the most effective services emerge when citizens are at the heart of shaping them. She is enthusiastic about supporting the transformational work of the Moray Growth Deal and contributing to DHI’s mission to create impactful, locally informed digital health and care innovations that reflect the real needs of the community. Email LinkedIn Related Projects Next team member Previous team page Team page

RAiSE (Raising Aspirations in Science Education) is a national programme in Scotland that empowers primary teachers to deliver high-quality STEM education by building confidence, skills, and professional networks. It is a collaboration between Education Scotland, The Wood Foundation, the Scottish Government, and local authorities. Visit Partner's website Previous Item Next Item

Michelle MacDonaldProject Support Officer < Return to team Michelle MacDonald Project Support Officer Michelle joined DHI in June 2024 as Programme Support Officer for the Rural Centre of Excellence and is based in Moray where she is originally from. She has worked in many administrative, accounting and customer focussed roles for almost 30 years across a wide variety of sectors and has some personal knowledge about the issues faced by citizens, carers, and clinicians in Moray. Michelle is passionate about engaging with her own community to identify health and wellbeing problems and opportunities to co-design person centred digital solutions. She is excited to be part of the Moray Growth Deal and future digital health and care innovations. Email LinkedIn Related Projects Next team member Previous team page Team page