Living Lab 4A: Smart Housing, Smart Communities

Project impact
Transforms care delivery by shifting from reactive responses (e.g. fall alerts) to proactive monitoring, enabling earlier identification of risks and preventative intervention.
Improves outcomes for citizens by supporting independence, self-management, and timely access to care through continuous monitoring and personalised insights.
Enhances health and care system efficiency by integrating data and technologies, enabling better resource use and informed decision making across services
A Smart Housing programme initiative focused on transitioning Technology Enabled Care (TEC) Services in Moray from a reactive telecare model to a proactive, data-drive, and preventive care pathway.
This project aims to transition Technology Enabled Care (TEC) in Moray from a reactive telecare model to proactive, data-driven approach. By integrating digital monitoring technologies and AI-enabled analytics, it supports early identification of health risks and preventative intervention. The pathway has been co-designed with stakeholders and is currently being tested in real-world settings.
Summary

The anticipated benefits span individuals, services, and the wider health and care system. For citizens, the approach aims to support greater independence, improved safety, earlier access to support, and increased use of self-management tools.
Services are expected to benefit from more efficient allocation of resources through earlier intervention and a reduced reliance on emergency responses. At a system level, the work promotes better integration of health, social care, housing, and technology systems, enabling a more coordinated and holistic approach to care delivery.
The programme is also generating valuable evidence to inform future planning, helping to shape scalable, data-driven models of care and support investment decisions, particularly in rural and remote communities.
Impact & value

Extensive stakeholder engagement and co-design workshops were undertaken to identify challenges within existing Technology Enabled Care (TEC) systems and to shape a future-state model. This collaborative approach informed the development of an initial proactive TEC pathway that integrates telecare, telehealth, and remote monitoring technologies to better support individuals in their homes and communities.
The work highlighted several key challenges, including system integration, workforce skills gaps, and connectivity issues in rural areas. Early-stage real-world testing of technologies and pathway models has commenced, with ongoing iterative refinement based on stakeholder feedback and emerging insights. Strong support and collaboration have been established across a wide range of sectors, including health, social care, housing, and industry partners, creating a solid foundation for continued development and implementation.
Progress to date

Next steps









