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Home / DHI - Event Survey First name* Last name* Company name* What best describes your organisation type? * Industry Health and care provider Academia and education Wider public sector services Other What is the name of the event you attended?* Date of event* Day Month Year How would you rate your overall experience of the event? * How relevant and valuable was the content presented at the event? * Did the event provide actionable takeaways or ideas? * Yes No Please provide more detail How would you rate the quality of the event venue/ location/ platform e.g., facilities, technology? * How would you rate pre-event communication, information and registration?* How likely are you to attend a similar event in the future and/ or recommend to a colleague? * Definitely Somewhat likely Neutral Somewhat unlikely Very unlikely Definitely not What did you like most about the event? What could we improve for future events? Do you have any additional comments, testimonials or suggestions? Submit

The Experience Lab provides a safe, collaborative environment which replicates real life practice within which to trial ideas and engage in design-led activities. These activities place the user at the centre of the design process. This paper will illustrate the Experience Lab through a case study of a project which explored and developed a new concept system for assisted living to support and empower older adults to live independently at home for longer. The Experience Labs provided the opportunity to user-test the initial concept by developing and validating a solution with users. The design-led approach aimed to deliver requirements for the system that were firmly user driven. The Labs provided a safe and realistic environment through which the Lab team helped users explore the concept and share their feedback and ideas for improvement through activities including experience interviewing, workshops, and role-play. < Return to resources Transforming healthcare through design-led innovation French, Tara and Teal, Gemma The Experience Lab provides a safe, collaborative environment which replicates real life practice within which to trial ideas and engage in design-led activities. These activities place the user at the centre of the design process. This paper will illustrate the Experience Lab through a case study of a project which explored and developed a new concept system for assisted living to support and empower older adults to live independently at home for longer. The Experience Labs provided the opportunity to user-test the initial concept by developing and validating a solution with users. The design-led approach aimed to deliver requirements for the system that were firmly user driven. The Labs provided a safe and realistic environment through which the Lab team helped users explore the concept and share their feedback and ideas for improvement through activities including experience interviewing, workshops, and role-play. View resource Previous item Next item

The ‘Digital Imagination’ series presents a collection of experience-led scenarios created from a synthesis of digital health and care co-design and innovation projects in Scotland. The scenarios articulate the potential of digital in health and social care – including the value, impact, and implications on future interactions and experiences. Each scenario involves 3 composite ‘stories’* told from the perspectives of people across the health and social care landscape. < Return to resources Digital Imagination’ series: Imagining a future virtual clinic experience Chute, C. and French, T. (2024). Imagining a digital dermatology future. Digital Health and Care Innovation Centre. The ‘Digital Imagination’ series presents a collection of experience-led scenarios created from a synthesis of digital health and care co-design and innovation projects in Scotland. The scenarios articulate the potential of digital in health and social care – including the value, impact, and implications on future interactions and experiences. Each scenario involves 3 composite ‘stories’* told from the perspectives of people across the health and social care landscape. View resource Previous item Next item

This webinar explores how Scotland and Norway are using innovation, smart housing, and technology-enabled care to support people with long-term conditions to live safely and independently in their own homes and communities. Speakers share practical examples including Scotland’s Smart Home Blueprint, Norway’s University Nursing Home concept, and real-world use of consumer technology in care settings. < Return to resources Innovation in Long-Term Care and Smart Homes This webinar explores how Scotland and Norway are using innovation, smart housing, and technology-enabled care to support people with long-term conditions to live safely and independently in their own homes and communities. Speakers share practical examples including Scotland’s Smart Home Blueprint, Norway’s University Nursing Home concept, and real-world use of consumer technology in care settings. View resource Previous item Next item

PainChek® is a clinically validated pain assessment tool initially designed to improve pain management for individuals with moderate to severe dementia in aged care settings. Using a combination of AI technology, facial analysis, and the Numeric Rating Scale (NRS), PainChek® detects pain cues even when they are not overtly obvious. With a strong reputation across the industry, PainChek® has facilitated over 4.1 million clinical assessments in aged care facilities worldwide. To explore the full cost benefits from the implementation of PainChek® and inform national strategic planning, an independent assessment of the tool was undertaken by a team from Edinburgh Napier University (ENU) between July 2024 and April 2025. Overall, the evaluation concluded that PainChek® shows promise as a tool to enhance pain management in Scottish care homes by improving pain assessment and potentially leading to better medication management and quality of life for residents. However, the final report recommended that further research, particularly on cost-benefits along with addressing implementation barriers, is crucial for making informed decisions about its wider rollout. The Edinburgh Napier University evaluation team would like to acknowledge the support of Nicky Cronin, David Marshall and Nicola McCardle from the Care Inspectorate for facilitating the desk review phase and the successful coordination of the field phase of this project. < Return to resources Evaluation of a Digital Solution for the Assessment and Management of Pain in Scottish Care Services Nyangu, Isabel and Campbell, Karen and Dunham, Margaret and Samuriwo, Ray and Thompson, Kali PainChek® is a clinically validated pain assessment tool initially designed to improve pain management for individuals with moderate to severe dementia in aged care settings. Using a combination of AI technology, facial analysis, and the Numeric Rating Scale (NRS), PainChek® detects pain cues even when they are not overtly obvious. With a strong reputation across the industry, PainChek® has facilitated over 4.1 million clinical assessments in aged care facilities worldwide. To explore the full cost benefits from the implementation of PainChek® and inform national strategic planning, an independent assessment of the tool was undertaken by a team from Edinburgh Napier University (ENU) between July 2024 and April 2025. Overall, the evaluation concluded that PainChek® shows promise as a tool to enhance pain management in Scottish care homes by improving pain assessment and potentially leading to better medication management and quality of life for residents. However, the final report recommended that further research, particularly on cost-benefits along with addressing implementation barriers, is crucial for making informed decisions about its wider rollout. The Edinburgh Napier University evaluation team would like to acknowledge the support of Nicky Cronin, David Marshall and Nicola McCardle from the Care Inspectorate for facilitating the desk review phase and the successful coordination of the field phase of this project. View resource Previous item Next item

The Digital Diabetes programme, funded by the DHI, comprises seven innovative projects aimed at enhancing diabetes self-management. Experience Labs facilitated by The Glasgow School of Art brought together stakeholders to explore self-management support needs. Findings highlight the importance of personal insight, supportive conversations, and tailored tools for type 1 and type 2 diabetes management. Key opportunities for design innovation include tools for generating personal insight, facilitating conversations, and providing feedback on progress. < Return to resources Digital Diabetes Teal, Gemma and Baillie, Jen and Johnson, Michael and Thorup, Tine The Digital Diabetes programme, funded by the DHI, comprises seven innovative projects aimed at enhancing diabetes self-management. Experience Labs facilitated by The Glasgow School of Art brought together stakeholders to explore self-management support needs. Findings highlight the importance of personal insight, supportive conversations, and tailored tools for type 1 and type 2 diabetes management. Key opportunities for design innovation include tools for generating personal insight, facilitating conversations, and providing feedback on progress. View resource Previous item Next item

This Year 3 annual report highlights the Digital Health & Care Innovation Centre's (DHI's) significant impact over the past year, including the successful transfer of 5 projects for scaling. DHI continues to meet the growing demands on health and care services by accelerating innovation, with its design-led approach increasingly recognized for its effectiveness. Key initiatives include drug deaths prevention with the Scottish Government, frailty management in Midlothian, and collaboration with Roche on pharmaceutical delivery planning. Additionally, DHI manages a diverse portfolio of over 14 projects, including the activation of the Rural Centre of Excellence for Digital Health and Care Innovation in the Moray Region, funded by the UK Government, marking a milestone in expanding innovation opportunities for rural communities and integrating care agendas. < Return to resources Digital Health & Care Innovation Centre Phase 2 – Year 3 Annual Report (August 2021 to July 2022) Digital Health & Care Institute (DHI) & Hughes, J. (ed.) This Year 3 annual report highlights the Digital Health & Care Innovation Centre's (DHI's) significant impact over the past year, including the successful transfer of 5 projects for scaling. DHI continues to meet the growing demands on health and care services by accelerating innovation, with its design-led approach increasingly recognized for its effectiveness. Key initiatives include drug deaths prevention with the Scottish Government, frailty management in Midlothian, and collaboration with Roche on pharmaceutical delivery planning. Additionally, DHI manages a diverse portfolio of over 14 projects, including the activation of the Rural Centre of Excellence for Digital Health and Care Innovation in the Moray Region, funded by the UK Government, marking a milestone in expanding innovation opportunities for rural communities and integrating care agendas. View resource Previous item Next item

This paper outlines the rationale behind, and delivery of, a series of simulation projects to explore how digital health and care systems can better integrate to support innovative, co-managed models of care. < Return to resources DHI Demonstration & Simulation Environment DHI Phase 1b - Lessons Learned Chute, Chaloner and Bradley, Jay This paper outlines the rationale behind, and delivery of, a series of simulation projects to explore how digital health and care systems can better integrate to support innovative, co-managed models of care. View resource Previous item Next item

The prevalence of Type 2 diabetes mellitus (T2D) is higher among ethnic minority populations, and self-management strategies like walking are effective in reducing associated health complications. This study aimed to explore the potential design of a digital resource to promote walking for T2D management within ethnic minority groups in the UK. Findings identified six key behaviour change techniques crucial for increasing walking among ethnic minority populations with T2D, highlighting the need for further research to develop and test tailored digital resources based on these findings. < Return to resources A Digital Resource to Increase Walking for the Self-Management of Type 2 Diabetes for Ethic Minority Populations in the UK: Qualitative Study Henderson, I. & Morrison, C. (ed.) The prevalence of Type 2 diabetes mellitus (T2D) is higher among ethnic minority populations, and self-management strategies like walking are effective in reducing associated health complications. This study aimed to explore the potential design of a digital resource to promote walking for T2D management within ethnic minority groups in the UK. Findings identified six key behaviour change techniques crucial for increasing walking among ethnic minority populations with T2D, highlighting the need for further research to develop and test tailored digital resources based on these findings. View resource Previous item Next item

One of the prime examples within the past few decades of citizen-centred data sharing has been the provision of people’s data to own, share and store through electronic ID systems. This has been implemented in several European regions already and has been hugely successful. This was achieved by aligning all of a person’s data to their national identification number or a national identifier. < Return to resources Citizen-centred Data Sharing: National Identifiers Rooney, Laura One of the prime examples within the past few decades of citizen-centred data sharing has been the provision of people’s data to own, share and store through electronic ID systems. This has been implemented in several European regions already and has been hugely successful. This was achieved by aligning all of a person’s data to their national identification number or a national identifier. View resource Previous item Next item

The DHI joined the Digital Lifelines programme in March 2022 with the aim of working with delivery partners, organisations delivering services, and people who use drugs, to collaboratively produce a future vision for digitally enabled services to better support people who use drugs. The final report presents an overview of activities and findings from the integrated ‘Discover and Define’ workstream. The report concludes with a synthesis of emerging insights and themes from different perspectives (lived experience, service, sector, policy and digital); and highlights key opportunities for digitally enabled services to support people who use drugs and have multiple, complex, and enduring needs to reduce risk of harm and live well in the community. This will inform the ‘Develop’ phase, to co-design future digital solutions and services. < Return to resources Digital Lifelines: DHI Discover and Define Raman, Sneha., Simms, Harriet. The DHI joined the Digital Lifelines programme in March 2022 with the aim of working with delivery partners, organisations delivering services, and people who use drugs, to collaboratively produce a future vision for digitally enabled services to better support people who use drugs. The final report presents an overview of activities and findings from the integrated ‘Discover and Define’ workstream. The report concludes with a synthesis of emerging insights and themes from different perspectives (lived experience, service, sector, policy and digital); and highlights key opportunities for digitally enabled services to support people who use drugs and have multiple, complex, and enduring needs to reduce risk of harm and live well in the community. This will inform the ‘Develop’ phase, to co-design future digital solutions and services. View resource Previous item Next item

This research report examines the impact COVID-19 pandemic had on the digital health and care sector. The report examines the technical and softer developments in digital health and care, identifying six emerging trends based on these. The findings collectively highlight the established acceptance of digital solutions in health and care service delivery following the pandemic. < Return to resources Emerging Trends in Digital Health and Care: A Refresh Post-COVID Morrison, C., Rimpiläinen, S., Bosnic, I., Thomas, J. & Savage, J. This research report examines the impact COVID-19 pandemic had on the digital health and care sector. The report examines the technical and softer developments in digital health and care, identifying six emerging trends based on these. The findings collectively highlight the established acceptance of digital solutions in health and care service delivery following the pandemic. View resource Previous item Next item

This final report is a Summary of a Phase 1 Program to determine the feasibility and logistics of performing Cardiac Biomarker measurements in the ambulance setting with paramedics. Specifically the report presents the findings and a list of recommendations relative to the measurement of cardiac TnI (cTnI) from patients presenting with chest pain prior to and during transit to a primary care hospital (Borders General Hospital-BGH) via the Scottish Ambulance Service. (SAS). < Return to resources Evaluation of Ambulance Based Troponin Measurements: A Feasibility and Impact Pilot Study of the Utility of Pre-Hospital POC Testing of Cardiac Biomarkers on Patients Presenting with Acute Chest Pain Bluestein, Barry and Scotland, Susan and Nicoll, Gordon and Barclay, K. and Kim, Dongwoo and Lunts, Phillip and Baxter, Colin and Miller, George; Crooks, George, ed. This final report is a Summary of a Phase 1 Program to determine the feasibility and logistics of performing Cardiac Biomarker measurements in the ambulance setting with paramedics. Specifically the report presents the findings and a list of recommendations relative to the measurement of cardiac TnI (cTnI) from patients presenting with chest pain prior to and during transit to a primary care hospital (Borders General Hospital-BGH) via the Scottish Ambulance Service. (SAS). View resource Previous item Next item

This report summarises findings from an anonymised digital skills and experience survey conducted by DHI in April 2025 across a rural integrated Health and Social Care partnership. Ninety six respondents from both local authority and health service teams provided insights into their access to digital tools, digital work habits, confidence levels, and training needs. While most staff reported positive attitudes toward digital working and recognised the benefits of digital tools for efficiency and convenience, significant challenges remain. These include inconsistent device quality, connectivity issues, limited time for training, and complex or outdated systems. Respondents expressed strong demand for practical, role specific learning opportunities, particularly in basic IT skills, data literacy, and specialist systems. Differences between NHS and local authority staff highlight the need for tailored approaches to capability building. The report offers recommendations to strengthen infrastructure, expand training, improve organisational support, and foster a culture of digital innovation to enable effective digital transformation. < Return to resources Health and Social Care Workforce Survey : Experience, Opportunities and Attitudes to Digital Working – Summary Report Jennifer Thomas This report summarises findings from an anonymised digital skills and experience survey conducted by DHI in April 2025 across a rural integrated Health and Social Care partnership. Ninety six respondents from both local authority and health service teams provided insights into their access to digital tools, digital work habits, confidence levels, and training needs. While most staff reported positive attitudes toward digital working and recognised the benefits of digital tools for efficiency and convenience, significant challenges remain. These include inconsistent device quality, connectivity issues, limited time for training, and complex or outdated systems. Respondents expressed strong demand for practical, role specific learning opportunities, particularly in basic IT skills, data literacy, and specialist systems. Differences between NHS and local authority staff highlight the need for tailored approaches to capability building. The report offers recommendations to strengthen infrastructure, expand training, improve organisational support, and foster a culture of digital innovation to enable effective digital transformation. View resource Previous item Next item

This study aimed to present a set of recurring user requirements and themes for comanaged digital health and care services derived from the body of co-design projects within a digital health and care program. This study aimed to enable people and organizations looking to reorient their approach to health and care research and delivery from a system-led and condition-specific approach to a more person-centric, whole-of-life model. This paper presents a set of 14 common user requirements that resulted from a review of co-design projects. The findings demonstrate overlapping and reinforcing sets of needs from citizens and care professionals related to how data are comanaged to improve care and outcomes. It highlights consensus around requirements for personal health storytelling, sharing data on care experiences and how this can support personalized guidance, visualize trends to support decision-making, and generally improve dialog between a citizen and care professionals. < Return to resources User Requirements for Comanaged Digital Health and Care Review Chute, Chaloner, French, Tara, Raman, Sneha and Bradley, Jay This study aimed to present a set of recurring user requirements and themes for comanaged digital health and care services derived from the body of co-design projects within a digital health and care program. This study aimed to enable people and organizations looking to reorient their approach to health and care research and delivery from a system-led and condition-specific approach to a more person-centric, whole-of-life model. This paper presents a set of 14 common user requirements that resulted from a review of co-design projects. The findings demonstrate overlapping and reinforcing sets of needs from citizens and care professionals related to how data are comanaged to improve care and outcomes. It highlights consensus around requirements for personal health storytelling, sharing data on care experiences and how this can support personalized guidance, visualize trends to support decision-making, and generally improve dialog between a citizen and care professionals. View resource Previous item Next item

This baseline survey of the specialist data, information and knowledge (SDIK) workforce in health and care in Scotland was designed to: • Provide an initial indicative description of that workforce as a baseline foundation for the next stages. • Seek confirmation (or otherwise) of the initial statement of scope of the Specialist Data, Information and Knowledge workforce in health and care (see appendix A) • Explore the future needs of SDIK staff in relation to: • Skills development • New ways of working Strategic stakeholder engagement and a scoping literature review undertaken to inform the development of the initial statement of scope of the SDIK workforce showed that this workforce is currently ill-defined, and relatively ‘invisible’ in terms of workforce planning and development. As such, it was anticipated that survey would be very much a baseline exploration. As such, the dissemination of the survey was through extensive use of known networks and communication channels. The survey was live from 7th December 2018 to 8th February 2019. See Appendix B for survey questionnaire. Associated with "Our Time to Shine" report. < Return to resources Baseline Workforce Survey Appendix 4 Digital Health & Care Institute & Wales, Ann This baseline survey of the specialist data, information and knowledge (SDIK) workforce in health and care in Scotland was designed to: • Provide an initial indicative description of that workforce as a baseline foundation for the next stages. • Seek confirmation (or otherwise) of the initial statement of scope of the Specialist Data, Information and Knowledge workforce in health and care (see appendix A) • Explore the future needs of SDIK staff in relation to: • Skills development • New ways of working Strategic stakeholder engagement and a scoping literature review undertaken to inform the development of the initial statement of scope of the SDIK workforce showed that this workforce is currently ill-defined, and relatively ‘invisible’ in terms of workforce planning and development. As such, it was anticipated that survey would be very much a baseline exploration. As such, the dissemination of the survey was through extensive use of known networks and communication channels. The survey was live from 7th December 2018 to 8th February 2019. See Appendix B for survey questionnaire. Associated with "Our Time to Shine" report. View resource Previous item Next item

Designed Engagement uses design methods and skills to transform the way we talk to people in the community. We go to where people are, designing positive and thought-provoking public engagement to stimulate creative dialogue and explore new ways of addressing societal challenges. Involving the public in dialogue around changes to policy and the design of services is a key target for policy makers, however traditional approaches offer little scope for creativity and meaningful engagement. Design brings a wealth of expertise to create engaging experiences, facilitate dialogue, and translate insights into tangible outputs for decision makers. We introduce ‘Designed Engagement’ to denote design-led approaches to public engagement, illustrated through two examples of pop-up Designed Engagement. We discuss advantages, limitations, and implications for design, concluding with the need for further research to evaluate and demonstrate the contribution and value of design in public engagement. < Return to resources Designed Engagement Teal, Gemma and French, Tara Designed Engagement uses design methods and skills to transform the way we talk to people in the community. We go to where people are, designing positive and thought-provoking public engagement to stimulate creative dialogue and explore new ways of addressing societal challenges. Involving the public in dialogue around changes to policy and the design of services is a key target for policy makers, however traditional approaches offer little scope for creativity and meaningful engagement. Design brings a wealth of expertise to create engaging experiences, facilitate dialogue, and translate insights into tangible outputs for decision makers. We introduce ‘Designed Engagement’ to denote design-led approaches to public engagement, illustrated through two examples of pop-up Designed Engagement. We discuss advantages, limitations, and implications for design, concluding with the need for further research to evaluate and demonstrate the contribution and value of design in public engagement. View resource Previous item Next item

Co-Producing a National Framework to Prevent, Detect and Improve Outcomes for Type 2 Diabetes. < Return to projects Type 2 Diabetes Framework Project impact Framework Implementation: NHS Tayside, an early adopter of Scotland's Type 2 Diabetes Framework, uses a design-led approach to drive system-wide changes Innovation Focus: DHI helped identify key opportunities for innovation and improvement in Type 2 diabetes care through mapping, workshops, and patient experiences Adoption Success: Pathways developed by DHI and NHS Tayside have led to the successful adoption of the Oviva service, improving diabetes management Co-Producing a National Framework to Prevent, Detect and Improve Outcomes for Type 2 Diabetes. The Scottish Government is taking action to tackle the growing prevalence of type 2 diabetes in Scotland. 'A Healthier Future - Framework for the Prevention, Early Detection and Early Intervention of Type 2 Diabetes.' was published by the Scottish Government in July 2018. The Framework was developed to provide guidance to delivery partners on the implementation of a specific weight management pathway for those 'at risk' or those diagnosed with type 2 diabetes. NHS Tayside is one of three early adopter sites that are leading the way in implementing the framework. Tayside has taken a public health transformation and design-led approach to identify the changes needed to deliver a whole system sustainable change. The DHI Insights Team was engaged to support NHS Tayside in this work and to identify areas for improvement and innovation, through interviews, workshops, and mapping new care pathways for the service. Summary Our aim is to: Identify the national Type 2 Diabetes journey in NHS Tayside Identify opportunities for innovation and improvement of the current national Type 2 Diabetes Framework in NHS Tayside Strive for improvement in the experience for a Type 2 Diabetic service user in NHS Tayside Impact & value The DHI's Insights Team was commissioned by NHS Tayside to help them to co-produce new and improved services by: • Identifying population need including inequalities within current provision in Tayside • Identifying digital approaches to type 2 diabetes diagnosis and management • Mapping current service pathways • Gathering experiences of current services from people living with type 2 diabetes • Highlighting key issues with current service design • Prioritising opportunities for innovation • Identifying key challenges • Developing recommendations for whole system change The pathways visualised in our report have been replicated in the subsequent adoption of the Oviva service. Our collaboration with NHS Tayside continues in the exploration of other clinical areas. Progress to date Next steps Diabetes project hub DHI uniquely drives Diabetes Innovation in Scotland by collaborating with NHS, industry, academia, and individuals with lived experiences to advance innovation and funding opportunities. View hub Partners Project staff Resources Oviva service Previous project Projects index page Next project

This is a selection of projects to celebrate ten years of meaningful co-design at the Digital Health & Care Innovation Centre (DHI). We have chosen examples of lived experience engagements that informed concepts for innovating health and care across a range of diverse contexts and topics. We are a multi-disciplinary team of Design Researchers and Creative Technologists based at The GSA’s Innovation School in Glasgow and Moray. We work across urban and rural contexts – locally, nationally, and internationally. Our participatory design approach to innovation is person-centred, not technology-driven, focusing on understanding the lived experience of people and their preferred future ways of living and working. Participants with lived experience are supported to share their stories, challenges and ideas using bespoke methods and tools. Through visualisation, collaborative making, prototyping, and simulation we enable new ways of collaborative working and the translation of insights into future health and care products, services, and systems. < Return to resources 10 Years of Meaningful Co-design McIntyre, Don., Teal, Gemma, Bruce, Angela., Raman, Sneha, Bradley, Jay and Cummings, Marissa This is a selection of projects to celebrate ten years of meaningful co-design at the Digital Health & Care Innovation Centre (DHI). We have chosen examples of lived experience engagements that informed concepts for innovating health and care across a range of diverse contexts and topics. We are a multi-disciplinary team of Design Researchers and Creative Technologists based at The GSA’s Innovation School in Glasgow and Moray. We work across urban and rural contexts – locally, nationally, and internationally. Our participatory design approach to innovation is person-centred, not technology-driven, focusing on understanding the lived experience of people and their preferred future ways of living and working. Participants with lived experience are supported to share their stories, challenges and ideas using bespoke methods and tools. Through visualisation, collaborative making, prototyping, and simulation we enable new ways of collaborative working and the translation of insights into future health and care products, services, and systems. View resource Previous item Next item

This Executive Summary presents findings from the End of Stage Report for the Care Homes Assessment Tool Proof of Concept (CHAT Stage 2), conducted by DHI and Scottish Care. Initiated in response to the escalating effects of the coronavirus pandemic in Scotland in March 2020, CHAT Stage 2 aimed to further develop the digital Care Homes Assessment Tool (CHAT) for Covid-19, building upon positive results from a Stage 1 Test of Change conducted in June 2020. The report shares key learnings, reports to the Scottish Government Digital Health & Care Directorate, and outlines recommendations for next steps. < Return to resources Care Homes Assessment Tool Proof of Concept: Stage 2 Report MacKenzie, M., Lillie, A., Kendall, B., Morrison, C., Welisch, G. & Raman, S. This Executive Summary presents findings from the End of Stage Report for the Care Homes Assessment Tool Proof of Concept (CHAT Stage 2), conducted by DHI and Scottish Care. Initiated in response to the escalating effects of the coronavirus pandemic in Scotland in March 2020, CHAT Stage 2 aimed to further develop the digital Care Homes Assessment Tool (CHAT) for Covid-19, building upon positive results from a Stage 1 Test of Change conducted in June 2020. The report shares key learnings, reports to the Scottish Government Digital Health & Care Directorate, and outlines recommendations for next steps. View resource Previous item Next item