SCOTCAP Service Evaluation

SCOTCAP is a potential new shared service model for a video Capsule endoscopy in Scotland which compliments existing endoscopy services.

SCOTCAP Service Model Evaluation’ is a collaboration between Scotland’s Digital Health & Care Institute (DHI) and NHS Highland, NHS Grampian and NHS Western Isles running from May 2019 till March 2020. The project was sponsored by the Scottish Government.

The collaboration was proposed as a new and innovative way to design, evolve and establish a new healthcare provision in endoscopy services. If successful, the new video capsule endoscopy service, from hereon in known as SCOTCAP, would bring a new product and service to the ‘family of colonoscopy services’ underpinning existing activities and in time, offering a new choice of service for patients who may not require a full colonoscopy.

The overall aim of the Design Team’s work was to explore how each Health Board (HB) Area adopted, integrated and ran the managed SCOTCAP Service Model Innovation Phase, and if the outcomes rendered SCOTCAP a viable service to integrate into existing NHS services for gastric patients in future. To meet these aims The Glasgow School of Art led co-production design-based processes with each of the SCOTCAP Health Board teams, Medtronic/ Corporate Health International (CHI) and other health professionals who may have an invested interest in the project.