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This report presents the first structured mapping of Scotland’s digital health and social care innovation support ecosystem from an entrepreneurial perspective. Using a mixed-methods approach combining ecosystem mapping based on desk review, readiness-level analysis, and engagement with key stakeholders and entrepreneurs, the study identifies 59 organisations supporting innovation across the Quadruple Helix domains of academia, industry, the public sector and the third sector. The analysis reveals a broad yet highly specialised ecosystem, in which support is primarily concentrated in the early stages of innovation — such as funding, mentoring and networking — while functions related to regulation, service integration and system adoption appear less visible and more fragmented. The findings suggest that the principal challenge for innovators is not the absence of support, but the difficulty of navigating and sequencing existing resources throughout the innovation journey. At the same time, the study highlights that, although a relatively established base of support exists for digital health innovation, support specifically directed towards digital social care innovation remains less visible, less clearly articulated and more difficult to identify. < Return to resources Navigating Scotland’s Digital Health and Social Care Innovation Ecosystem: Mapping Support Structures from an Entrepreneurial Perspective Cáceres-Fegrero, Y., Rimpiläinen, S., and Lyons, A. A. This report presents the first structured mapping of Scotland’s digital health and social care innovation support ecosystem from an entrepreneurial perspective. Using a mixed-methods approach combining ecosystem mapping based on desk review, readiness-level analysis, and engagement with key stakeholders and entrepreneurs, the study identifies 59 organisations supporting innovation across the Quadruple Helix domains of academia, industry, the public sector and the third sector. The analysis reveals a broad yet highly specialised ecosystem, in which support is primarily concentrated in the early stages of innovation — such as funding, mentoring and networking — while functions related to regulation, service integration and system adoption appear less visible and more fragmented. The findings suggest that the principal challenge for innovators is not the absence of support, but the difficulty of navigating and sequencing existing resources throughout the innovation journey. At the same time, the study highlights that, although a relatively established base of support exists for digital health innovation, support specifically directed towards digital social care innovation remains less visible, less clearly articulated and more difficult to identify. View resource Previous item Next item

This Supporting Evidence Report accompanies the main Final Report of the DLS Phase 2 evaluation. It contains detailed appendices with monitoring data, survey results, qualitative matrices, stakeholder interviews, and sustainability analyses. Designed to provide transparency and depth, it underpins the evaluation findings and conclusions presented in the main report. This document is primarily intended for evaluators, funders, policymakers, and delivery partners seeking in-depth evidence and examples of practice across funded projects. < Return to resources Evaluation of the Digital Lifelines Scotland (DLS) Programme – SUPPORTING EVIDENCE REPORT Perkins, A., Dumbrell, J., Livingston, W., McCluskey, S., Steele, S. This Supporting Evidence Report accompanies the main Final Report of the DLS Phase 2 evaluation. It contains detailed appendices with monitoring data, survey results, qualitative matrices, stakeholder interviews, and sustainability analyses. Designed to provide transparency and depth, it underpins the evaluation findings and conclusions presented in the main report. This document is primarily intended for evaluators, funders, policymakers, and delivery partners seeking in-depth evidence and examples of practice across funded projects. View resource Previous item Next item

This project repurposed the DHI-funded Trauma App to assess COVID-19 symptoms, deployed by NHS Greater Glasgow & Clyde. It facilitated 20,000 assessments by July 2021. Version 3 was completed, and a Stage 4 proposal was prepared before the project closed in October 2021. < Return to projects COVID-19 Clinical Assessment Tool (CAT) Project impact By July 2021 it had been used for 20,000 assessments Deployed across NHS GGC and NHS Forth Valley This project repurposed the DHI-funded Trauma App to assess COVID-19 symptoms, deployed by NHS Greater Glasgow & Clyde. It facilitated 20,000 assessments by July 2021. Version 3 was completed, and a Stage 4 proposal was prepared before the project closed in October 2021. This involved the re-purposing of the DHI funded Trauma App into a tool that supports the structured assessment and examination of people presenting with Covid-19 type symptoms. NHS Greater Glasgow & Clyde (NHS GGC) deployed this solution across all its patient-facing assessment units. The application is fully integrated with NHSGGC Clinical systems and Business intelligence dashboard. By July 2021 it had been used for 20,000 assessments across NHS GGC and NHS Forth Valley, feeding public health surveillance with early warning of Covid-19 symptom clusters. Summary Essentially a tool was repurposed, developed and deployed within a short timeframe to support the Covid response. To do this a range of products and outputs were achieved: • Service models developed – with high-level exemplars • A second health board, NHS Forth Valley onboarded the tool • A working prototype across NHS settings was completed • Minimum viable products tested in setting completed • Product enhancements for additional Health Board onboarding were completed The technical development of version 3 was completed and a proposal to Government for Stage 4 was prepared for a general tool and enhanced surveillance. The project was closed in October 2021. Impact & value Progress to date Next steps Covid-19 Projects The Digital Health & Care Innovation Centre (DHI) was commissioned and remains actively engaged in supporting the Scottish Government’s national response to the challenges of the Covid-19 pandemic through various related projects View Projects Partners Project staff Resources New clinical app for Covid-19 piloted in Glasgow helps NHS staff assess patients (NHS Greater Glasgow and Clyde COVID-19 clinical assessments app walkthrough Previous project Projects index page Next project

This report proposes a digitally-enabled, low cost prevention and support model for reducing type 2 diabetes-related risk and improving readiness for lifestyle change in high priority patient groups. The proposed model has been developed jointly by NHS Grampian Moray Dietitics department, Maryhill Practice within Moray HSCP, the Digital Health and Care Innovation Centre (DHI) and the Right Decision Service (RDS) – the national decision support service managed by Healthcare Improvement Scotland (HIS). It is based on an 8-week pilot of the RDS Prevent the Progress of Diabetes app1 combined with an optional 10 minute signposting and referral call with a dietitian. < Return to resources Developing a Digitally-Enabled Universal Service Model to Reduce Type 2 Diabetes-Related Risk Brogan, Michelle and Walker, Jacqueline and Lockhart, Robert and Wales, Ann and Carr, Clara and Maclean, Yvonne and Savage, Jamie This report proposes a digitally-enabled, low cost prevention and support model for reducing type 2 diabetes-related risk and improving readiness for lifestyle change in high priority patient groups. The proposed model has been developed jointly by NHS Grampian Moray Dietitics department, Maryhill Practice within Moray HSCP, the Digital Health and Care Innovation Centre (DHI) and the Right Decision Service (RDS) – the national decision support service managed by Healthcare Improvement Scotland (HIS). It is based on an 8-week pilot of the RDS Prevent the Progress of Diabetes app1 combined with an optional 10 minute signposting and referral call with a dietitian. View resource Previous item Next item

SmartSTEMs exist to inspire the next generation about Science, Technology, Engineering and Maths (STEM) through cost effective collaboration between industry and education. SmartSTEMs wants to inspire, engage and challenge young people to think differently about STEM. They want young people to be inspired to study STEM and go on to pursue careers in STEM. Their core aim is equity of access and opportunity for all young people; where new and strong connections between education and industry lead to expanded skills, career options and networks. Visit Partner's website Previous Item Next Item

Providing equitable access to specialist palliative care, regardless of diagnosis or geographical location, with relatively limited resources and an ageing population, will become increasing difficult for all hospice services. This paper describes the development of a Design Brief for a Virtual Hospice using design tools and methods. The project began by observing Hospice staff and their interactions with patients. Three User Personas were then created based on data gathered through interviews with a small number of patients and professionals. Each Persona’s progress through the Highland Hospice service was visualised on a User Journey Map in the form of insights and opportunities, with five key themes emerging. The final step involved producing a Design Brief that synthesised the research findings in the form of a plan for creating, prototyping, and testing the Virtual Hospice. < Return to resources Developing a Design Brief for a Virtual Hospice Using Design Tools and Methods: a preliminary exploration Taylor, Andrea and French, Tara and Lennox, Jeni and Keen, Jeremy Providing equitable access to specialist palliative care, regardless of diagnosis or geographical location, with relatively limited resources and an ageing population, will become increasing difficult for all hospice services. This paper describes the development of a Design Brief for a Virtual Hospice using design tools and methods. The project began by observing Hospice staff and their interactions with patients. Three User Personas were then created based on data gathered through interviews with a small number of patients and professionals. Each Persona’s progress through the Highland Hospice service was visualised on a User Journey Map in the form of insights and opportunities, with five key themes emerging. The final step involved producing a Design Brief that synthesised the research findings in the form of a plan for creating, prototyping, and testing the Virtual Hospice. View resource Previous item Next item

Mateus FreitasDigital Content Creator < Return to team Mateus Freitas Digital Content Creator Mateus is a multidisciplinary digital designer with experience across visual communication, animation, branding, web-design, and digital content creation. His background spans 3D, architectural, graphic design and audiovisual production, giving him a broad foundation that supports a flexible and adaptable design approach. Mateus brings a diverse creative perspective shaped by varied cultural and professional experiences. He focuses on making complex information clear, engaging, and accessible through thoughtful design and intuitive user experience. His work aims to strengthen communication, support learning, and enhance the impact of digital health and care projects through considered, user-centred design. Email LinkedIn Related Projects Next team member Previous team page Team page

Digital health innovations often struggle to scale beyond pilot stages due to a lack of understanding regarding the evidence needed to convince decision-makers to adopt them sustainably. This paper, based on interviews with decision-makers engaged in digital health innovations in Scotland, presents a heuristic service readiness level (SRL) framework to capture the evolving evidence needed for scaling digital health innovation projects. By analysing what evidence is required and how data accumulates over time, this framework assists project teams in building a compelling case for scaling digital health innovations. < Return to resources Scaling digital health innovation: developing a new 'service readiness level' framework of evidence Hughes, J., Lennon, M., Rogerson, R. & Crooks, G. Digital health innovations often struggle to scale beyond pilot stages due to a lack of understanding regarding the evidence needed to convince decision-makers to adopt them sustainably. This paper, based on interviews with decision-makers engaged in digital health innovations in Scotland, presents a heuristic service readiness level (SRL) framework to capture the evolving evidence needed for scaling digital health innovation projects. By analysing what evidence is required and how data accumulates over time, this framework assists project teams in building a compelling case for scaling digital health innovations. View resource Previous item Next item

DHI is collaborating with the Fraser of Allander Institute, SCLD and PAMIS to explore how the PAMIS digital passport could integrate with future NHS and social care digital records, including the National Digital Platform. < Return to projects Learning Disability Pathfinder Project impact Empower people with learning disabilities and their carers to interact and share information with health and social care services in a way that reduces unnecessary repetition and ultimately leads to improved outcomes. Enables people with learning disabilities to share information that is important to them to aid effective interaction and engagement by health and social care practitioners. DHI is collaborating with the Fraser of Allander Institute, SCLD and PAMIS to explore how the PAMIS digital passport could integrate with future NHS and social care digital records, including the National Digital Platform. The Digital Health & Care Innovation Centre are working with the Fraser of Allander Institute, SCLD (Scottish Commission for People with Learning Disabilities) and PAMIS (a third sector organisation that solely supports children, young people and adults with a profound learning and multiple disabilities and their families to lead healthy, valued and inclusive lives) on a short project to better understand how the PAMIS digital passport could integrate with cornerstone NHS and social care electronic records in the near future. Particularly, we are focussing on potential integration with the National Digital Platform (NDP) currently being developed by NHS Education for Scotland (NES). The NDP represents the near future of record keeping in Scotland. Summary To support and inform frontline improvements which will enhance lives by empowering people with learning disabilities and their carers to interact and share information with health and social care services in a way that reduces unnecessary repetition and ensures they have access to, and greater control over, their own health and care data. Impact & value This initial design phase of work consisted of current & future state mapping workshops, producing a wireframe prototype building from the existing PAMIS passport to demonstrate the Art of the Possible. The final project report includes a proposal for continuation/next steps, including development of a functional prototype in a second phase. Progress to date Next steps Partners Project staff Resources DHI’s Co-Design Activities for a Future Digital Passport for People with Profound and Multiple Learning Disabilities Previous project Projects index page Next project

The DLS Evaluation Logic Model sets out the Theory of Change underpinning the Digital Lifelines Scotland programme. It maps the relationship between inputs, activities, outputs, and outcomes at both programme and project levels. Designed in collaboration with delivery partners and stakeholders, the logic model highlights key assumptions, external factors, and potential risks. It serves as the foundation for the evaluation’s contribution analysis and performance story, offering a structured framework for understanding and measuring the impact of digital inclusion interventions for people at risk of drug-related harm. < Return to resources Digital Lifelines Scotland – Evaluation Logic Model Perkins, A., Dumbrell, J., Livingston, W., McCluskey, S., Steele, S. The DLS Evaluation Logic Model sets out the Theory of Change underpinning the Digital Lifelines Scotland programme. It maps the relationship between inputs, activities, outputs, and outcomes at both programme and project levels. Designed in collaboration with delivery partners and stakeholders, the logic model highlights key assumptions, external factors, and potential risks. It serves as the foundation for the evaluation’s contribution analysis and performance story, offering a structured framework for understanding and measuring the impact of digital inclusion interventions for people at risk of drug-related harm. View resource Previous item Next item

Brian O’ConnorBoard Member (Industry) < Return to team Brian O’Connor Board Member (Industry) After growing up in Belfast, Northern Ireland, Brian developed his career as a consultant, manager and investor. Brian has worked in the UK, US and Hong Kong and has vast experience as a company director in a variety of industries. He is currently providing strategic advice to Governments, International organizations and companies on the challenges facing healthcare in general and specifically on the Connected Health opportunity. Brian created the European Connected Health Alliance, a not-for-profit organisation which connects Governments, Industry, Research Institutes, Health Services, Patient Groups, etc. The Mission is to listen to the needs of patients and citizens and to introduce solutions, to provide better care. Email LinkedIn Related Projects Next team member Previous team page Team page

Don McIntyreDesign Director < Return to team Don McIntyre Design Director Working at the junction of design and technology for over 25 years, Don has been involved in the design, development and delivery of digital products and services with companies and organisations across commercial, public and applied research sectors including Virtuality (pioneers of immersive VR), Oyster Partners (now Digitas) The Fraunhofer Institute and Giugiaro. Don divides his time between the School of Innovation and Technology at Glasgow School of Art he is Design Director, the Digital Health & Care Innovation Centre where he holds the same title and with various companies as an independent Creative Technologist. Email LinkedIn Related Projects Next team member Previous team page Team page

Envision is a digital blueprint for the smart home of the future, developed through the Moray Rural Centre of Excellence as part of the Moray Growth Deal. The project combines digital health and care technologies, low-carbon design and adaptable housing principles to support preventative care, independent living and more sustainable future-ready homes. < Return to projects Envision – a Digital Blueprint for a Smart Home of the Future Project impact Improved health and wellbeing outcomes through preventative care and independent living support Reduced carbon footprint through low-carbon housing and adaptive design Six housing providers exploring adoption in new build and retrofit projects Envision is a digital blueprint for the smart home of the future, developed through the Moray Rural Centre of Excellence as part of the Moray Growth Deal. The project combines digital health and care technologies, low-carbon design and adaptable housing principles to support preventative care, independent living and more sustainable future-ready homes. Developed through the Moray Rural Centre of Excellence, Envision is a digital blueprint for the smart home of the future. The project explores how housing can play a more active role in supporting health, wellbeing and sustainability by bringing together low-carbon design, digital health and care technologies, and adaptable housing principles within a single framework. Designed initially for rural Scotland but applicable across a range of settings, the blueprint supports the development of homes that can generate energy, anticipate care needs and adapt to changing circumstances over time. While presented as a new-build concept, its underlying principles and digital architecture can also be applied to existing housing stock and retrofit programmes. Structured around three core components — the Guide, the Matrix and the Model — Envision provides organisations with practical tools to support the planning, design and delivery of future-ready housing. By positioning housing as preventative infrastructure, the project offers a framework for addressing the interconnected challenges of health demand, climate change and technological change. Summary Envision positions housing as an active contributor to health and wellbeing rather than simply a place to live. By supporting preventative care, independent living and the use of digital technologies within the home, the blueprint demonstrates how housing can help reduce pressure on health and social care services while improving outcomes for residents. The project also contributes to wider sustainability goals through low-carbon design, energy generation and adaptable housing approaches that can evolve alongside occupants over time. By providing a shared framework across housing, health & care, technology and policy, Envision supports a more joined-up approach to addressing the interconnected challenges of health demand, climate change and demographic change. Impact & value The project has produced a comprehensive blueprint framework comprising three core tools. The Guide sets out the evidence base, design principles and supporting narrative; the Matrix provides a phased capability roadmap; and the Model demonstrates an adaptable smart home concept in practice. Developed through collaboration between the Digital Health & Care Innovation Centre (DHI), Moray Council and BE-ST, the blueprint has already attracted interest from housing providers. Six organisations are currently exploring how Envision could be applied within both new-build developments and retrofit projects. Progress to date The next phase of Envision will focus on supporting adoption and piloting activity with housing providers and partners. This includes applying the blueprint within real-world projects, extending its use beyond the initial rural context, and continuing engagement with architects, engineers, digital specialists and policymakers. Work will also continue to refine and promote the Guide, Matrix and Model, alongside the publication of supporting resources to help organisations implement the blueprint within future housing developments. Next steps Partners Project staff Resources Access the Envision SmartHomes Digital Blueprint Previous project Projects index page Next project

Envision: The Digital Blueprint for a Smart Home of the Future is a flagship project within DHI’s Rural Centre of Excellence in Moray. Developed by a multidisciplinary team led by Evolve Capex and Architype, it reimagines the home as an adaptive platform that supports health, wellbeing, sustainability, and lifelong living. Addressing the interconnected challenges of population health, climate change, and technological transformation, the blueprint combines low-carbon design, digital health technologies, and connectivity into a single framework. Through a three-horizon approach, Envision provides a practical roadmap for creating resilient, future-ready homes that can evolve alongside the needs of their occupants and communities. < Return to resources ENVISION: The Digital Blueprint for a Smart Home of the Future Executive Summary : Executive Summary Whoriskey, Margaret and Hughes, Janette Envision: The Digital Blueprint for a Smart Home of the Future is a flagship project within DHI’s Rural Centre of Excellence in Moray. Developed by a multidisciplinary team led by Evolve Capex and Architype, it reimagines the home as an adaptive platform that supports health, wellbeing, sustainability, and lifelong living. Addressing the interconnected challenges of population health, climate change, and technological transformation, the blueprint combines low-carbon design, digital health technologies, and connectivity into a single framework. Through a three-horizon approach, Envision provides a practical roadmap for creating resilient, future-ready homes that can evolve alongside the needs of their occupants and communities. View resource Previous item Next item

Mental health is a complex, dynamic challenge and to support resilience and wellbeing in our communities it is evident from our research this requires a joined-up approach and shared vision. To get a complete picture of the landscape the DHI team engaged in interviews, workshops, and group discussions with a range of stakeholders from healthcare, community and third sector services. The following themes emerged from extensive stakeholder engagement as key needs to be accounted for to enable gold standard community mental health and wellbeing. < Return to resources Community Mental Health Interim Report Brooks, Elizabeth and Stengs, Grant Mental health is a complex, dynamic challenge and to support resilience and wellbeing in our communities it is evident from our research this requires a joined-up approach and shared vision. To get a complete picture of the landscape the DHI team engaged in interviews, workshops, and group discussions with a range of stakeholders from healthcare, community and third sector services. The following themes emerged from extensive stakeholder engagement as key needs to be accounted for to enable gold standard community mental health and wellbeing. View resource Previous item Next item

This report details the activity and outcomes of a series of design-led workshops involving stakeholders of Gynaecology services in NHS Scotland. Participants came from 13 specialists’ areas and 5 different NHS Board areas, giving both a broad geographic and functional reach. The first step for the workshops was to identify common Gynaecology patient symptoms, noting their importance. Issues were mapped for each symptom and areas to focus on agreed upon. Further discussion around these focus areas led to suggestions for sustainable improvement to Gynaecology services. These ranged from additional targeted patient information, virtual consultations for follow-up and dedicated vetting in secondary care to clinical cluster groups, and nationally accepted referral guidelines which are easy to access and follow. Future work will involve national support to ensure the Gynaecology community, along with primary care partners are supported to make the necessary changes to ensure efficient and effective patient pathways are achieved. < Return to resources Scottish Access Collaborative Gynaecology Final Report Porteous, Alex and Blank, Line and Schauberger, Ute and Smith, Paul and Brooks, Elizabeth This report details the activity and outcomes of a series of design-led workshops involving stakeholders of Gynaecology services in NHS Scotland. Participants came from 13 specialists’ areas and 5 different NHS Board areas, giving both a broad geographic and functional reach. The first step for the workshops was to identify common Gynaecology patient symptoms, noting their importance. Issues were mapped for each symptom and areas to focus on agreed upon. Further discussion around these focus areas led to suggestions for sustainable improvement to Gynaecology services. These ranged from additional targeted patient information, virtual consultations for follow-up and dedicated vetting in secondary care to clinical cluster groups, and nationally accepted referral guidelines which are easy to access and follow. Future work will involve national support to ensure the Gynaecology community, along with primary care partners are supported to make the necessary changes to ensure efficient and effective patient pathways are achieved. View resource Previous item Next item

Dave MoretonConsultant Support < Return to team Dave Moreton Consultant Support Dave is the Project Manager for the Digital Products and Services workstream within the Digital Lifelines Scotland programme and works as consultancy support for DHI. He has extensive experience in Project and Programme Management and previous work for DHI includes; Interim Programme Manager for the Rural Centre of Excellence for Digital Health & Care Innovation, and DHI Exchange Process Redesign. Prior to joining DHI Dave worked in Programme and Project Management in the Public and Private Sectors for over 30 years. Email LinkedIn Related Projects Next team member Previous team page Team page

There is a need when introducing new technology in health and social care settings to involve those who will use the technology, or be affected by it, at an early stage of the design process. Experience Labs employ a participatory approach for different stakeholders to share lived experiences, and collaboratively create ideas and solutions for health and social care challenges. In this paper, we propose that the participatory approach of the Experience Labs provides a valuable space for collaboration to explore the potential and impact of supportive technology in rural communities. Initial findings suggest that participating in Experience Labs leads to a better understanding of communities of care as established by individuals and support structures in place, and how these can be mediated by technology. < Return to resources Designing in Rural Highland Contexts: Exploring the Role of Technology in Facilitating Human Connections French, Tara and Blom, Jeroen and Raman, Sneha There is a need when introducing new technology in health and social care settings to involve those who will use the technology, or be affected by it, at an early stage of the design process. Experience Labs employ a participatory approach for different stakeholders to share lived experiences, and collaboratively create ideas and solutions for health and social care challenges. In this paper, we propose that the participatory approach of the Experience Labs provides a valuable space for collaboration to explore the potential and impact of supportive technology in rural communities. Initial findings suggest that participating in Experience Labs leads to a better understanding of communities of care as established by individuals and support structures in place, and how these can be mediated by technology. View resource Previous item Next item

This landscape review examines international initiatives for assessing mobile health and wellbeing apps, identifying seven key quality parameters across initiatives. Among them, 'Privacy/Data protection', 'Credible sources/Evidence-based information', and 'Functionality' are highly represented. The UK-based Digital Assessment Questions (DAQs) cover all parameters comprehensively, making them recommended for assessing health and wellbeing apps for mPower interventions. < Return to resources International Practice on Digital Apps Nielsen, Søren Lange This landscape review examines international initiatives for assessing mobile health and wellbeing apps, identifying seven key quality parameters across initiatives. Among them, 'Privacy/Data protection', 'Credible sources/Evidence-based information', and 'Functionality' are highly represented. The UK-based Digital Assessment Questions (DAQs) cover all parameters comprehensively, making them recommended for assessing health and wellbeing apps for mPower interventions. View resource Previous item Next item

Roma MaguireBoard Member < Return to team Roma Maguire Board Member Roma Maguire is a Deputy Associate Principal and Professor of Digital Health and Care at the University of Strathclyde. She also serves as the Director of the cross-University Health and Care Futures initiative, and holds an Honorary Professorial position in digital health at NHS Lanarkshire. In recognition of her contributions to healthcare research, she was awarded an MBE in the 2024 New Year Honours list. Her research is at the forefront of Digital Health, Remote Patient Monitoring, Human-Centric AI, Supportive Care, Patient Experience, Evaluation and Implementation Science. She has a significant track record in the co-design, development, evaluation, and implementation of innovative, person-centred remote patient monitoring systems. These systems are designed to optimise symptom management, enhance self-care, and improve overall quality of life. Her expertise covers a broad spectrum of clinical specialties, including cancer, dementia, cardiac and respiratory diseases, and palliative and end-of-life care. She has led numerous multi-site studies in supportive care and digital health, both within the UK and across Europe, establishing herself as a leading figure in advancing health and care through technology and research. Email LinkedIn Related Projects Next team member Previous team page Team page