Welcome to DHI's new blog series on citizen-centered data sharing! With the new General Data Protection Regulations and developments like Norway's national identifier, data sharing is evolving rapidly. This series will explore the changing landscape of data sharing and advocate for person-centered approaches. We'll examine successful examples from European regions and conclude with insights on how Scotland can learn from these experiences. Stay tuned for valuable perspectives on this crucial topic! < Return to resources Citizen-centred Data Sharing : What Does It Mean and Why Do We Need It? Rooney, Laura Welcome to DHI's new blog series on citizen-centered data sharing! With the new General Data Protection Regulations and developments like Norway's national identifier, data sharing is evolving rapidly. This series will explore the changing landscape of data sharing and advocate for person-centered approaches. We'll examine successful examples from European regions and conclude with insights on how Scotland can learn from these experiences. Stay tuned for valuable perspectives on this crucial topic! View resource Previous item Next item Citizen-centred Data Sharing : What Does It Mean and Why Do We Need It? Blog post 2018 Start Now

This report explores digital interventions for managing and diagnosing adult ADHD in the UK (excluding Scotland). In March 2024, the Digital Mental Health Innovation Cluster (DMHIC) proposed mapping current activity, innovation, and gaps in Scotland's adult ADHD services to address growing demand. Supported by the DHI Design team, this design-led service mapping will be informed by research into UK-wide practices and digital technologies. < Return to resources Evaluating Digital Interventions for ADHD Diagnosis and Management in Adults within the UK Bosnic, Iris This report explores digital interventions for managing and diagnosing adult ADHD in the UK (excluding Scotland). In March 2024, the Digital Mental Health Innovation Cluster (DMHIC) proposed mapping current activity, innovation, and gaps in Scotland's adult ADHD services to address growing demand. Supported by the DHI Design team, this design-led service mapping will be informed by research into UK-wide practices and digital technologies. View resource Previous item Next item Evaluating Digital Interventions for ADHD Diagnosis and Management in Adults within the UK Report 2024 Start Now

Innovate UK contracted DHI to review the UK's immersive reality technology for mental health therapeutics. The project produced a final report with recommendations from research and co-design workshops. Approved by UKRI, it has concluded, and DHI is now tendering for Phase 2 to support and upskill innovators. Mindset Project impact Report on the UK's immersive reality technology landscape to support mental health therapeutics UK-wide review of immersive reality technology for mental health therapeutics, resulting in a final report with strategic recommendations approved by UKRI Phase 2 to deliver cluster and business support, including webinars, workshops, and upskilling in design innovation principles for innovators Innovate UK contracted DHI to review the UK's immersive reality technology for mental health therapeutics. The project produced a final report with recommendations from research and co-design workshops. Approved by UKRI, it has concluded, and DHI is now tendering for Phase 2 to support and upskill innovators. Innovate UK contracted DHI to undertake a UK-wide review of the immersive reality technology landscape in relation to mental health therapeutics, which will inform the approach taken to test and trial a platform for the distribution and procurement of mental health and wellbeing XR experiences, products and solutions. The project has delivered a final report with recommendations/findings from the research undertaken and 2 co-design workshops discussing the findings and recommendations. The report has been approved by UKRI and the project is now closed. DHI is currently in the process of submitting a tender to UKRI for Phase 2 of the project to deliver a cluster and business support, including webinars, workshops and upskilling for innovators in design innovation principles. Summary Impact & value Progress to date Next steps Partners Project staff Resources MINDSET Workstream report Previous project Projects index page Next project

The Digital Hypertension project expanded on initial simulations of uploading blood pressure readings from a Bluetooth cuff to an app. It aimed to develop solutions for a national hypertension service via CPS pharmacies, producing a blueprint with cost modelling, service capacity estimates, and a roadmap for establishing a live service. The Community Pharmacy Scotland (CPS) Digital Hypertension Project impact Assurance of the business and commercial viability of offering digital services in a community setting Armed CPS with re-usable tools to extend the Digital Hypertension model to other new services The Digital Hypertension project expanded on initial simulations of uploading blood pressure readings from a Bluetooth cuff to an app. It aimed to develop solutions for a national hypertension service via CPS pharmacies, producing a blueprint with cost modelling, service capacity estimates, and a roadmap for establishing a live service. The project was built on early simulation work that demonstrated the technical feasibility of uploading blood pressure readings from a Bluetooth-enabled cuff to a simple app. The Digital Hypertension project aimed to take a significant step forward in demonstrating the technical and service solutions that would support an operational hypertension service that could be offered by CPS pharmacies nationally. While ‘pretrial’ by design, the project outcomes were framed to deliver a blueprint for establishing a live service in due course, including business cost modelling, service capacity estimates, business architecture and model descriptions, and a roadmap. The project was completed and closed by November 2021. Summary Impact & value Progress to date Next steps Partners Project staff Resources Hypertension Digital App Previous project Projects index page Next project

Through employing a participatory design approach including a series of staff and patient interviews using a visual mapping tool, the project aims to understand the current challenges, use of technology and opportunities to innovate in Atrial Fibrillation (AF) services in secondary care. Insights from the study will help academics and health professionals to better understand individual needs and deliver enhanced care in the future. < Return to resources Mapping Experience of Atrial Fibrillation Screening in Secondary Care Following Stroke Bruce, Angela Through employing a participatory design approach including a series of staff and patient interviews using a visual mapping tool, the project aims to understand the current challenges, use of technology and opportunities to innovate in Atrial Fibrillation (AF) services in secondary care. Insights from the study will help academics and health professionals to better understand individual needs and deliver enhanced care in the future. View resource Previous item Next item Mapping Experience of Atrial Fibrillation Screening in Secondary Care Following Stroke Report 2020 Start Now

Olivia DunbarEvents, Marketing & PR Assistant < Return to team Olivia Dunbar Events, Marketing & PR Assistant Olivia is our Marketing, PR, and Events Assistant at DHI, where she plays a pivotal role in delivering key events and marketing initiatives. With a focus on the #DigiInventors Challenge, Olivia leads the day-to-day development and execution of this flagship programme, ensuring its success across Scotland and internationally. Olivia's responsibilities extend to overseeing the logistics and promotion of various DHI events, both in-person and online. She provides essential support in public relations, social media management, and marketing communications, working closely with the Head of Communications and Marketing to maintain DHI's public-facing activities. Her background includes a Higher National Diploma (HND) in Advertising and Public Relations from the City of Glasgow College, equipping her with a robust foundation in marketing and communication. Email LinkedIn Related Projects Next team member Previous team page Team page

Sneha RamanResearch Fellow < Return to team Sneha Raman Research Fellow Sneha is a design researcher who develops participatory approaches to engage with complex challenges, focusing on the social conditions of designing. She has worked on several projects including improving access to palliative care; developing emotional and bereavement support for women around miscarriage; supporting young people with learning disabilities to stay safe online; and transforming conversations on Type 2 diabetes diagnosis. Sneha's research focuses on engaging with citizens and communities with different abilities and sensitivities who are often not included in a design process. Sneha holds a Master’s degree in Design Innovation and Citizenship and has worked as a Senior Design Researcher and Innovation Manager with a leading design and research practice in India, collaborating with businesses and third-sector organisations such as GE Healthcare and the Bill & Melinda Gates Foundation on global challenges. Email LinkedIn Related Projects Next team member Previous team page Team page

Chris CharalambousSenior Design & Marketing Co-Ordinator < Return to team Chris Charalambous Senior Design & Marketing Co-Ordinator Chris is a versatile Graphic Designer and Illustrator with working experience in digital marketing design, campaign management, and corporate branding. He is a Graphic Design BA graduate with an MA in Design focused on multimedia cross-disciplinary design and a background in fine arts. Chris is the guardian of the DHI brand, responsible for shaping and upholding the identity, design, and branding across both online and offline marketing communications and assets. In addition, he serves as the deputy to the Head of Marketing and Communications. Chris also manages the in-house website development team at DHI, managing the development phases, integrating strategic features, and ensuring the website aligns with DHI’s vision and branding standards. Additionally, he directly supports both the Digital Mental Health Innovation Cluster (DMHIC) and the Healthy Ageing Innovation Cluster (HAIC). Email LinkedIn Related Projects Next team member Previous team page Team page

This is a blog post on the need to develop Pharmaceutical Care Pathways. Developing a sustainable pharmaceutical care pathway is increasingly crucial in Scotland's healthcare system, aiming to share the workload with primary and secondary care services. The goal is to integrate pharmacists more deeply into the care pathway, contributing to personalised patient care. Building on initiatives like "The Right Medicine" from 2002, the Scottish government emphasizes closer collaboration between GPs, pharmacists, and other community services to enhance patient services beyond medication prescription. < Return to resources Why do we need Pharmaceutical Care Pathways? Rooney, Laura This is a blog post on the need to develop Pharmaceutical Care Pathways. Developing a sustainable pharmaceutical care pathway is increasingly crucial in Scotland's healthcare system, aiming to share the workload with primary and secondary care services. The goal is to integrate pharmacists more deeply into the care pathway, contributing to personalised patient care. Building on initiatives like "The Right Medicine" from 2002, the Scottish government emphasizes closer collaboration between GPs, pharmacists, and other community services to enhance patient services beyond medication prescription. View resource Previous item Next item Why do we need Pharmaceutical Care Pathways? Blog post 2017 Start Now

This Supporting Evidence Report accompanies the main Final Report of the DLS Phase 2 evaluation. It contains detailed appendices with monitoring data, survey results, qualitative matrices, stakeholder interviews, and sustainability analyses. Designed to provide transparency and depth, it underpins the evaluation findings and conclusions presented in the main report. This document is primarily intended for evaluators, funders, policymakers, and delivery partners seeking in-depth evidence and examples of practice across funded projects. < Return to resources Evaluation of the Digital Lifelines Scotland (DLS) Programme – SUPPORTING EVIDENCE REPORT Perkins, A., Dumbrell, J., Livingston, W., McCluskey, S., Steele, S. This Supporting Evidence Report accompanies the main Final Report of the DLS Phase 2 evaluation. It contains detailed appendices with monitoring data, survey results, qualitative matrices, stakeholder interviews, and sustainability analyses. Designed to provide transparency and depth, it underpins the evaluation findings and conclusions presented in the main report. This document is primarily intended for evaluators, funders, policymakers, and delivery partners seeking in-depth evidence and examples of practice across funded projects. View resource Previous item Next item Evaluation of the Digital Lifelines Scotland (DLS) Programme – SUPPORTING EVIDENCE REPORT Report 2025 Start Now

The Next Generation Asthma Care position paper sets out a collaborative research project led by the DHI with input from Asthma UK. < Return to resources Next Generation Asthma Care Chute, Chaloner and Hepburn, Leigh Anne and Rooney, Laura The Next Generation Asthma Care position paper sets out a collaborative research project led by the DHI with input from Asthma UK. View resource Previous item Next item Next Generation Asthma Care Paper 2018 Start Now

Education Scotland is committed to supporting educators and learners. We provide targeted support to schools with the greatest need as part of the Scottish Government’s refreshed The Scottish Attainment Challenge programme, and we work directly with local authorities to provide bespoke support. We are working closely with stakeholders to implement the curriculum recommendations of the Organisation for Economic Co-operation and Development and are helping to develop curriculum design capacity in each Regional Improvement Collaborative (RIC). We have also committed to carrying out a national thematic inspection focusing on curriculum. Education Scotland has an important role in supporting the continuing implementation and development of Scotland’s Curriculum to ensure that its aspirations for all learners in Scotland are met and that it enables Scotland’s learners to gain the knowledge, skills and attributes needed for life in the 21st century. Visit Partner's website Previous Item Next Item

Dave MoretonConsultant Support < Return to team Dave Moreton Consultant Support Dave is the Project Manager for the Digital Products and Services workstream within the Digital Lifelines Scotland programme and works as consultancy support for DHI. He has extensive experience in Project and Programme Management and previous work for DHI includes; Interim Programme Manager for the Rural Centre of Excellence for Digital Health & Care Innovation, and DHI Exchange Process Redesign. Prior to joining DHI Dave worked in Programme and Project Management in the Public and Private Sectors for over 30 years. Email LinkedIn Related Projects Next team member Previous team page Team page

Dr Jay BradleyResearch Fellow < Return to team Dr Jay Bradley Research Fellow Jay’s research is in participatory methods for the design, development and evaluation of future technologies and services. Jay delivers projects working alongside NHS Scotland’s health boards, Scottish policymakers and Scotland’s citizens. For example: the co-design of national services in response to the COVID-19 pandemic; the participatory design of NHS Grampian’s in-patient record-keeping system and the simulation and demonstration of innovative digital health and care infrastructure. He is currently a Research Fellow within the School of Innovation and Technology at The Glasgow School of Art. Previously his research was in human-computer interaction and he has a Ph.D. in Artificial Intelligence. He also has several years of commercial experience in designing and developing novel digital technologies. Email LinkedIn Related Projects Next team member Previous team page Team page

The IDDEAS and GDS projects seek to develop innovative new resources for My Diabetes My Way (MDMW) to support people living with diabetes to gain insight from health and lifestyle data to improve self-management. The IDDEAS and GDS projects were proposed by the Clinical and Technical Leads from the MDMW team, both based at the University of Dundee. The projects were accepted by the DHI as part of an integrated ‘Digital Diabetes’ programme of seven projects seeking to develop digital resources to support self-management. The Experience Lab Team were tasked with working with the intended end users to understand how they would like to collect, share, see and use their health and lifestyle data within MDMW, and understand the acceptability of the proposed innovations and how they could best support self-management. < Return to resources Digital Diabetes IDDEAS and GDS Teal, Gemma and Thorup, Tine and Baillie, Jen and Johnson, Michael The IDDEAS and GDS projects seek to develop innovative new resources for My Diabetes My Way (MDMW) to support people living with diabetes to gain insight from health and lifestyle data to improve self-management. The IDDEAS and GDS projects were proposed by the Clinical and Technical Leads from the MDMW team, both based at the University of Dundee. The projects were accepted by the DHI as part of an integrated ‘Digital Diabetes’ programme of seven projects seeking to develop digital resources to support self-management. The Experience Lab Team were tasked with working with the intended end users to understand how they would like to collect, share, see and use their health and lifestyle data within MDMW, and understand the acceptability of the proposed innovations and how they could best support self-management. View resource Previous item Next item Digital Diabetes IDDEAS and GDS Report 2018 Start Now

Development and testing of a digital enabled Community Occupational Therapy (OT) pathway using digital tools such as AskSARA to support self-assessment, improve triage and reduce waiting times. Living Lab 2B: Community Occupational Therapy Pathway Project impact Reduces waiting times and improves access to support by enabling earlier intervention and self-management for people with low to moderate needs Frees up clinical capacity by shifting administrative tasks to digital workflows, allowing Occupational Therapists to focus on direct patient care. Improves service user experience through clearer information, better triage, and more transparent access to the right level of care at the right time. Development and testing of a digital enabled Community Occupational Therapy (OT) pathway using digital tools such as AskSARA to support self-assessment, improve triage and reduce waiting times. This project is developing a digitally enabled Community Occupational Therapy Pathway in Moray to reduce long waiting times and improve access to support. By introducing tools like AskSARA for self-assessment and digital triage, it aims to streamline referrals, support self-management, and create a more efficient, person-centred service. Summary The project has potential to deliver significant benefits across the health and care system, including: • Earlier intervention and prevention: Enables individuals to access advice and solutions sooner, reducing deterioration in functional ability. • Improved service efficiency: Digital triage and structured data capture reduce administrative burden and streamline referral processes. • Better use of workforce capacity: Occupational Therapists can spend more time delivering clinical care rather than administrative tasks. • Enhanced user experience: Clearer information, improved access routes, and self-management tools empower service users. • System level value: Supports integration, data sharing, and more consistent decision making across services. Impact & value Extensive stakeholder engagement has taken place with Community Occupational Therapy teams, partner organisations, and service users to better understand current needs, challenges, and opportunities. Initial research, including an online survey, explored digital readiness, barriers to adoption, and areas where technology could add value. This work identified several key system challenges, including rising demand for services, workforce constraints, long waiting times, and inefficient referral processes. In response, early testing of digital tools such as AskSARA demonstrated strong potential to support self-management and improve access to information and advice. These insights informed the development and piloting of a redesigned pathway that incorporates digital triage and a red/amber/green prioritisation model to support more effective referral management and resource allocation. Evaluation is continuing, with a focus on safety, usability, and outcomes to guide further refinement and future implementation. Progress to date Next steps Partners Project staff Resources Living Lab 2 Poster Participatory Design of Innovative Services in Moray.pdf Tell Your Story Once- poster.pdf AskSARA Community Connections Previous project Projects index page Next project

NHS Tayside is reviewing its Child Healthy Weight Service (CHWS) and has engaged the Digital Health and Care Innovation Centre to map the current offering and explore challenges and innovations virtually due to pandemic restrictions. Stakeholders emphasize the importance of prevention and early intervention, highlighting challenges such as lack of weight measurement data and the complexity of referrals, while discussing improvements such as better coordination and family-based interventions. DHI is developing digital weight management solutions and is open to collaboration with NHS Tayside. < Return to resources NHS Tayside: Child Weight Management Brooks, E., Bruce, A., Smith, P., Binnie, C., Lazcano-Ross, P. & Stengs, G. NHS Tayside is reviewing its Child Healthy Weight Service (CHWS) and has engaged the Digital Health and Care Innovation Centre to map the current offering and explore challenges and innovations virtually due to pandemic restrictions. Stakeholders emphasize the importance of prevention and early intervention, highlighting challenges such as lack of weight measurement data and the complexity of referrals, while discussing improvements such as better coordination and family-based interventions. DHI is developing digital weight management solutions and is open to collaboration with NHS Tayside. View resource Previous item Next item NHS Tayside: Child Weight Management Report 2021 Start Now

This is a selection of projects to celebrate ten years of meaningful co-design at the Digital Health & Care Innovation Centre (DHI). We have chosen examples of lived experience engagements that informed concepts for innovating health and care across a range of diverse contexts and topics. We are a multi-disciplinary team of Design Researchers and Creative Technologists based at The GSA’s Innovation School in Glasgow and Moray. We work across urban and rural contexts – locally, nationally, and internationally. Our participatory design approach to innovation is person-centred, not technology-driven, focusing on understanding the lived experience of people and their preferred future ways of living and working. Participants with lived experience are supported to share their stories, challenges and ideas using bespoke methods and tools. Through visualisation, collaborative making, prototyping, and simulation we enable new ways of collaborative working and the translation of insights into future health and care products, services, and systems. < Return to resources 10 Years of Meaningful Co-design McIntyre, Don., Teal, Gemma, Bruce, Angela., Raman, Sneha, Bradley, Jay and Cummings, Marissa This is a selection of projects to celebrate ten years of meaningful co-design at the Digital Health & Care Innovation Centre (DHI). We have chosen examples of lived experience engagements that informed concepts for innovating health and care across a range of diverse contexts and topics. We are a multi-disciplinary team of Design Researchers and Creative Technologists based at The GSA’s Innovation School in Glasgow and Moray. We work across urban and rural contexts – locally, nationally, and internationally. Our participatory design approach to innovation is person-centred, not technology-driven, focusing on understanding the lived experience of people and their preferred future ways of living and working. Participants with lived experience are supported to share their stories, challenges and ideas using bespoke methods and tools. Through visualisation, collaborative making, prototyping, and simulation we enable new ways of collaborative working and the translation of insights into future health and care products, services, and systems. View resource Previous item Next item 10 Years of Meaningful Co-design Show / exhibition 2023 Start Now

This report details the activity and outcomes of a series of design led workshops involving stakeholders of Gastroenterology services in the NHS Scotland. Participants came from 20 specialists’ areas and 9 different NHS Board areas, giving both a broad geographic and functional reach. The first step for the workshops was to identify common Gastroenterology patient symptoms, noting their importance. Issues were mapped for each symptom and areas to focus on agreed. Further discussion around these focus areas led to suggestions for sustainable improvement to Gastroenterology services. These ranged from better support for patient self-management, the suggestion of a more dynamic relationship between primary and secondary care to better use of community dietetics. Future work will involve national support to ensure the Gastroenterology community, along with primary care partners are supported to make the necessary changes to ensure efficient and effective patient pathways are achieved. < Return to resources Scottish Access Collaborative: Gastroenterology Report Porteous, A., Blank, L., Schauberger, U., Smith, P., Brooks, E. This report details the activity and outcomes of a series of design led workshops involving stakeholders of Gastroenterology services in the NHS Scotland. Participants came from 20 specialists’ areas and 9 different NHS Board areas, giving both a broad geographic and functional reach. The first step for the workshops was to identify common Gastroenterology patient symptoms, noting their importance. Issues were mapped for each symptom and areas to focus on agreed. Further discussion around these focus areas led to suggestions for sustainable improvement to Gastroenterology services. These ranged from better support for patient self-management, the suggestion of a more dynamic relationship between primary and secondary care to better use of community dietetics. Future work will involve national support to ensure the Gastroenterology community, along with primary care partners are supported to make the necessary changes to ensure efficient and effective patient pathways are achieved. View resource Previous item Next item Scottish Access Collaborative: Gastroenterology Report Report 2019 Start Now

This report summarises the outcomes of a scoping study of the Specialist Data, Information and Knowledge workforce across Scotland’s health and care. It draws together the results of a literature review, mapping of current capability frameworks, stakeholder interviews, a national survey and roundtable consultation. It aims to inform implementation planning for the Workforce Capability Domain of the Digital Health and Care Strategy , and development of the informatics capability within Public Health Scotland. Part 1 of this report presents the major conclusions from the study as a basis for moving forward: * Key overall message. * Three priorities to create a growth mindset to realise the full potential of this workforce. * Recommendations for development – including quick wins and longer term development. Part 2 provides more detail on the study approach and results which underpin the overall conclusions. This section includes project sponsorship, policy context, methodology and key points about current state and challenges for this workforce. < Return to resources Our Time to Shine: Empowering the Data, Information and Knowledge Workforce as a Driving Force for Digital Health and Care Digital Health & Care Institute & Wales, Ann This report summarises the outcomes of a scoping study of the Specialist Data, Information and Knowledge workforce across Scotland’s health and care. It draws together the results of a literature review, mapping of current capability frameworks, stakeholder interviews, a national survey and roundtable consultation. It aims to inform implementation planning for the Workforce Capability Domain of the Digital Health and Care Strategy , and development of the informatics capability within Public Health Scotland. Part 1 of this report presents the major conclusions from the study as a basis for moving forward: * Key overall message. * Three priorities to create a growth mindset to realise the full potential of this workforce. * Recommendations for development – including quick wins and longer term development. Part 2 provides more detail on the study approach and results which underpin the overall conclusions. This section includes project sponsorship, policy context, methodology and key points about current state and challenges for this workforce. View resource Previous item Next item Our Time to Shine: Empowering the Data, Information and Knowledge Workforce as a Driving Force for Digital Health and Care Report 2019 Start Now