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Alan ConnorPortfolio Lead, Digital Addiction Support < Return to team Alan Connor Portfolio Lead, Digital Addiction Support Alan leads on DHI’s portfolio of Digital Addiction Support. This includes the award-winning Digital Lifelines Scotland, a programme funded by Drugs Policy within the Scottish Government and managed by DHI and partners SCVO and Simon Community. DLS is focused on reducing the risk of death and harm for people who use drugs through digital solutions. Complementing DLS is SUMIT (Substance Use and Mental Health Interventions using Digital Technology). SUMIT is a project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB). Queen’s University of Belfast leads this work and DHI provides their cross sector digital expertise. SUMIT will expand digital inclusion, develop 3 digital enabled products, increasing access to support and treatment whilst enhancing existing services in Ireland, Northern Ireland and Scotland. Alan is a keen advocate for knowledge exchange within digital innovation to maximise opportunities to collaborate across all the sectors who contribute to Scotland’s health and care services. Enthusiastic in ensuring all citizens can access and utilise the support they require to design a person-led pathway for their health, care and wellbeing. After two decades of managing projects and programmes in the private sector Alan joined NHS Scotland in 2015 starting in regional planning and moving to programme management of EU initiatives. Email LinkedIn Related Projects Next team member Previous team page Team page

In response to COVID-19, DHI, NHS GGC, NSS, and Storm ID expanded a web app for COPD patients to self-manage at home, reducing hospital admissions. The "Dynamic-Scot" project used asynchronous messaging and patient data for clinical interventions and machine learning integration within NHS systems. < Return to projects Dynamic Scot Project impact A web-based application that enables COPD patients to self-manage at home, reducing hospital admissions and easing respiratory service pressure during Covid-19 Project resulted in excellent clinical outcomes and positive patient experiences By August 21, 511 patients were accessing the service In response to COVID-19, DHI, NHS GGC, NSS, and Storm ID expanded a web app for COPD patients to self-manage at home, reducing hospital admissions. The "Dynamic-Scot" project used asynchronous messaging and patient data for clinical interventions and machine learning integration within NHS systems. In response to COVID-19, DHI worked with NHS GGC, NSS and Storm ID to support the wider adoption, scaling up and use of a web-based application to support high to medium-risk patients with COPD to self-manage at home. This was to keep vulnerable patients with respiratory diseases out of the hospital during a dangerous period and to take pressure off respiratory services. The original project, the ‘Dynamic’ project, was funded as an Innovate UK project. This ‘Dynamic- Scot’ project built on that work and its aim was to expand the existing COPD Digital Service more widely within NHS GGC and following a gateway review, seek further funding to onboard a second Health Board. The Innovation behind this project was the use of an asynchronous messaging digital service which provides remote support to patients and utilises the Patient Experience and Outcome data to support clinical intervention. Its clinical integration capacity supports the development of machine learning algorithms and as per the LENUS platform, can be effectively integrated into trusted NHS Systems in Scotland. Therefore, this was not the roll-out of an ‘off-the-shelf product’ but a well-designed digital service which optimises patient and clinical interactions. Summary "The DHI team provided wide-ranging support to the inception, funding acquisition, successful delivery and reporting of the DYNAMIC-SCOT project. That input was based on established relationships, a shared vision for health and social care transformation and preceding and continuing strategic advice and support. Specific inputs to DYNAMIC-SCOT included project and program management support, service mapping and implementation-effectiveness activity planning and wide-ranging stakeholder engagement building on DHI’s established contacts and expertise. Continued collaboration with DHI colleagues on next phase of this project - DYNAMIC-SCOT2 – and across our portfolio of activities is greatly appreciated" Impact & value Funding was awarded by Scottish Government in June 2020. The project was delivered through 2020 and 2021 and has been completed. The service was initially expanded across NHS GGC and then was later trialled in NHS Lothian. Work on refining the digital service to make the service as suitable for scale as possible was commissioned and contract managed by DHI and completed. A final NHS GGC toolkit was completed by the DHI Design Team a to support scaling as well as implementation in other Health Boards. Programme Management arrangements and reporting requirements were reviewed throughout the project to be sensitive to the pressures within the service through the pandemic. DHI then focussed its available resources on the development of the Funding Proposal/Business Case Project. The project was successfully delivered with all key deliverables being received on time and within budget by August 2021. This excluded the final evaluation report which was completed and signed off by the Project Board in December 2021 and outlined excellent clinical outcomes and positive patient experiences. DHI developed a proposal for Stage 2 funding which would entail collating wider data sets to continue with the on-going clinical evaluation as well as the refining the emerging business case. This funding request was successful, and this work has been transferred to the West of Scotland Innovation Hub and NHS GGC to implement. Progress to date By the end of August 2021, over 2000 invitations were made and this resulted in 511 patients accessing the service. with some patients enrolled within NHS Lothian as part of a small trial. The digital service continues to be scaled up across both health boards. The final evaluation report was completed in December 2021. Next steps Partners Project staff Resources Dynamic Scot Newsletter More information Previous project Projects index page Next project

Karim MahmoudCommercial Innovation Lead < Return to team Karim Mahmoud Commercial Innovation Lead Karim joined DHI in 2021 as Commercial Innovation Lead, contributing to the development and implementation of DHI’s commercialisation strategy and leading the economic development aspects of the Rural Centre of Excellence for Digital Health & Care Innovation. Karim has a comprehensive career in research and innovation management. In his roles, he was responsible for the management of complex R&I projects including European-funded grants and Innovate UK investments. His expertise lies in maximising the impact of projects and in developing appropriate exploitation strategies. He has worked at three of Scotland’s universities, an award-winning spinout company and has served on the evaluation panel for the UK’s Knowledge Exchange Concordat. He was also an assessor for EARMA’s Certificate in Research Management and previously served on the board of trustees of two charities. Among Karim’s credentials are two postgraduate degrees in life sciences and health innovation, and professional qualifications in management and leadership from the ILM and PMI. Email LinkedIn Related Projects Next team member Previous team page Team page

Sneha RamanResearch Fellow < Return to team Sneha Raman Research Fellow Sneha is a design researcher who develops participatory approaches to engage with complex challenges, focusing on the social conditions of designing. She has worked on several projects including improving access to palliative care; developing emotional and bereavement support for women around miscarriage; supporting young people with learning disabilities to stay safe online; and transforming conversations on Type 2 diabetes diagnosis. Sneha's research focuses on engaging with citizens and communities with different abilities and sensitivities who are often not included in a design process. Sneha holds a Master’s degree in Design Innovation and Citizenship and has worked as a Senior Design Researcher and Innovation Manager with a leading design and research practice in India, collaborating with businesses and third-sector organisations such as GE Healthcare and the Bill & Melinda Gates Foundation on global challenges. Email LinkedIn Related Projects Next team member Previous team page Team page

The report presents the current (2018-19) diabetes policy in Scotland and analyses the current and emerging digital health technology market for diabetes care. The report has been produced in collaboration with NHS Lanarkshire. < Return to resources Digital Health and Care Institute: Scottish Diabetes Policy and Market Report Morrison, Ciarán The report presents the current (2018-19) diabetes policy in Scotland and analyses the current and emerging digital health technology market for diabetes care. The report has been produced in collaboration with NHS Lanarkshire. View resource Previous item Next item

The Atrial Fibrillation (AF) project, a collaboration between DHI, NHS Lanarkshire, the University of Strathclyde, Napier University, and Bardy, aimed to detect paroxysmal AF using continuous monitoring devices. It focused on reducing stroke recurrence and supporting new stroke standards through co-design and evaluating digital device implementation. < Return to projects Atrial Fibrillation Project impact An evaluation report and service model for integrating a digital device into new stroke care standards of care Device trialed with 60 patients The Atrial Fibrillation (AF) project, a collaboration between DHI, NHS Lanarkshire, the University of Strathclyde, Napier University, and Bardy, aimed to detect paroxysmal AF using continuous monitoring devices. It focused on reducing stroke recurrence and supporting new stroke standards through co-design and evaluating digital device implementation. The Atrial Fibrillation (AF) project is a collaboration between the DHI, NHS Lanarkshire, the University of Strathclyde, Napier University, and industry partner, Bardy, to investigate the use of a continuous monitoring device to detect paroxysmal (or intermittent) AF. The purpose of this project was to identify and utilise digital technologies to help reduce the likelihood or recurrence of stroke and to support new national stroke standards in an efficient and effective way. This was achieved using co-design methodology to establish the current state and a potential future state of the service incorporating a digital device. Implementation of this future state was then carried out and evaluated, with a particular focus on the experience of patients and health professionals. A robust evaluation report was produced which considered the barriers and enablers to deploying and using a digital device to support the new stroke standards, at scale. Summary Impact & value The Bardy DX ECG Ambulatory Monitoring device was deployed in the service and trialled with 60 patients. This process was thoroughly evaluated in terms of the barriers and enablers to implementing such a device; • The service evaluation produced a report "Process Evaluation for Technology Enabled Atrial Fibrillation Screening after a Stroke in Scotland" which includes a Current State Map; a New Service Map; a Market Review and Literature Review Report; Healthcare Professionals and Patient Stories and Cost Analysis; Evaluation and Adoption at Scale Recommendations; and a Checklist for service managers, clinicians and policy makers to consider in the wider implementation of this ‘future state’ of the service; • To support the Service Innovation work, a series of in-depth interviews with healthcare staff were carried out using a bespoke visual mapping tool, exploring the current context surrounding care for people screened for AF following a stroke. Following implementation, the experiences of healthcare professionals and patients were captured and the insights were used to produce a detailed Interactive Pathway (the future state) with an overview of challenges and opportunities, which has been published as part of the final report. Progress to date Next steps Partners Project staff Resources Atrial Fibrillation Report: Interactive current state map Previous project Projects index page Next project

Gabriele RossiDesign Technologist < Return to team Gabriele Rossi Design Technologist Gabriele is a Design Technologist and UX Designer. His interests range from creative coding to user interface design and user testing. Gabriele is a philosophy graduate from the University of Sheffield and has also obtained a Master’s degree in IT at the University of Glasgow. He spent a year in Singapore at NUS studying eastern philosophy, and philosophy of science & technology and deepening his knowledge of Mandarin Chinese, which he acquired a few years prior while teaching English in China. Gabriele started his career as a software developer working for a small software company in Edinburgh. He then moved to Hong Kong to pursue a role as a UX designer, working for a technology and travel company. After this experience, he decided to come back to Scotland, a country he loves and hopes to contribute to making it even better. Email LinkedIn Related Projects Next team member Previous team page Team page

This Year 4 annual report highlights DHIs significant impact in the past year. DHI has advanced various strategic initiatives, including crafting our 10-year strategy, which played a pivotal role in shaping the SFC Infrastructure Investment case and presentation. Furthermore, we’ve successfully transformed our headquarters in Glasgow to create a more agile and inspiring space. < Return to resources Digital Health & Care Innovation Centre Phase 2 - Year 4 Annual Report (August 2022 to July 2023) Hughes, J This Year 4 annual report highlights DHIs significant impact in the past year. DHI has advanced various strategic initiatives, including crafting our 10-year strategy, which played a pivotal role in shaping the SFC Infrastructure Investment case and presentation. Furthermore, we’ve successfully transformed our headquarters in Glasgow to create a more agile and inspiring space. View resource Previous item Next item

Innovate UK contracted DHI to review the UK's immersive reality technology for mental health therapeutics. The project produced a final report with recommendations from research and co-design workshops. Approved by UKRI, it has concluded, and DHI is now tendering for Phase 2 to support and upskill innovators. < Return to projects Mindset Project impact Report on the UK's immersive reality technology landscape to support mental health therapeutics UK-wide review of immersive reality technology for mental health therapeutics, resulting in a final report with strategic recommendations approved by UKRI Phase 2 to deliver cluster and business support, including webinars, workshops, and upskilling in design innovation principles for innovators Innovate UK contracted DHI to review the UK's immersive reality technology for mental health therapeutics. The project produced a final report with recommendations from research and co-design workshops. Approved by UKRI, it has concluded, and DHI is now tendering for Phase 2 to support and upskill innovators. Innovate UK contracted DHI to undertake a UK-wide review of the immersive reality technology landscape in relation to mental health therapeutics, which will inform the approach taken to test and trial a platform for the distribution and procurement of mental health and wellbeing XR experiences, products and solutions. The project has delivered a final report with recommendations/findings from the research undertaken and 2 co-design workshops discussing the findings and recommendations. The report has been approved by UKRI and the project is now closed. DHI is currently in the process of submitting a tender to UKRI for Phase 2 of the project to deliver a cluster and business support, including webinars, workshops and upskilling for innovators in design innovation principles. Summary Impact & value Progress to date Next steps Partners Project staff Resources MINDSET Workstream report Previous project Projects index page Next project

The Personal Data Store (PDS), herein referred to as the Backpack, was proposed as an opportunity to improve the experience of accessing services and enabling integrated and person-centred care. The project explored the potential solution developed by the project partners: Mydex CIC, a community interest company who specialise in personal data management, together with NHS Grampian and Moray Social Health and Care Partnership. The overall aims of the research project were to explore how people living with Multiple Sclerosis (MS) would like to manage their personal information to improve the experience of accessing services, and understand the potential of the Backpack to support health and care professionals to deliver more integrated and person-centred care. < Return to resources Backpack Teal, Gemma and French, Tara and Bradley, Jay The Personal Data Store (PDS), herein referred to as the Backpack, was proposed as an opportunity to improve the experience of accessing services and enabling integrated and person-centred care. The project explored the potential solution developed by the project partners: Mydex CIC, a community interest company who specialise in personal data management, together with NHS Grampian and Moray Social Health and Care Partnership. The overall aims of the research project were to explore how people living with Multiple Sclerosis (MS) would like to manage their personal information to improve the experience of accessing services, and understand the potential of the Backpack to support health and care professionals to deliver more integrated and person-centred care. View resource Previous item Next item

Skills Development Scotland is the national skills body supporting the people and businesses of Scotland to develop and apply their skills. With more than 1,400 colleagues working across the country in schools, careers centres and partner locations, SDS are passionate about skills development and its contribution to a modern, innovative and prosperous Scottish economy. SDS are committed to building a Scotland which champions fair work practices and a diverse workforce. Working with partners, SDS strive to ensure employers have the right skills at the right time in high performing, fair and equal workplaces, and that every individual has the skills and confidence to get a job and progress in the workplace, achieving their full potential. Visit Partner's website Previous Item Next Item

Developing the Young Workforce (DYW) is a vital part of Scotland’s careers and skills system. DYW is employer-led, and it’s our priority to make it easier for employers to connect with young people in schools and colleges across Scotland. It’s a team effort to support young people to prepare for the world of work. Through DYW, employers can provide inspirational opportunities for young people to help them understand and develop the skills they need to succeed. Get involved to influence education and help shape the future workforce Scotland needs. Visit Partner's website Previous Item Next Item

This is a blog post on the need to develop Pharmaceutical Care Pathways. Developing a sustainable pharmaceutical care pathway is increasingly crucial in Scotland's healthcare system, aiming to share the workload with primary and secondary care services. The goal is to integrate pharmacists more deeply into the care pathway, contributing to personalised patient care. Building on initiatives like "The Right Medicine" from 2002, the Scottish government emphasizes closer collaboration between GPs, pharmacists, and other community services to enhance patient services beyond medication prescription. < Return to resources Why do we need Pharmaceutical Care Pathways? Rooney, Laura This is a blog post on the need to develop Pharmaceutical Care Pathways. Developing a sustainable pharmaceutical care pathway is increasingly crucial in Scotland's healthcare system, aiming to share the workload with primary and secondary care services. The goal is to integrate pharmacists more deeply into the care pathway, contributing to personalised patient care. Building on initiatives like "The Right Medicine" from 2002, the Scottish government emphasizes closer collaboration between GPs, pharmacists, and other community services to enhance patient services beyond medication prescription. View resource Previous item Next item

Moira MackenzieDeputy Chief Executive Officer/Director of Innovation < Return to team Moira Mackenzie Deputy Chief Executive Officer/Director of Innovation Moira is a key member of our executive team and she believes that the progress of any country can best be evidenced by the quality of care it provides to its most vulnerable citizens. She has over 30 years’ of experience in leading complex transformational change developments, enabled by digital within health, housing and care environments. Moira led West Lothian Council's ground-breaking Opening Doors for Older People Initiative, which inspired subsequent influential and high-profile roles including leadership of the Scottish Government’s National Telecare Development Programme and Head of Service for the high-achieving Scottish Centre for Telehealth & Telecare, which led the roll-out of Home & Mobile Health Monitoring, Telecare, computerised Cognitive Behavioural Therapy, and virtual consultations across Scotland. Within DHI, Moira leads senior stakeholder engagement, design, finance, comms & marketing functions to identify collaborative health & care opportunities where DHI can add the most value from its expertise in digitally enabled research & innovation. Email LinkedIn Related Projects Next team member Previous team page Team page

Transforming Diabetes Care Through Innovation –mapping the current landscape and identifying future priorities in Scotland < Return to projects Transforming Diabetes Care Through Innovation Project impact The project generated significant interest from health professionals and people with diabetes, with 275 survey responses, eight interviews, and five workshops to map current projects and identify future innovation opportunities. Over 30 innovation projects were identified, revealing five challenges in diabetes care: implementation, resourcing, variation in services, integrating user data, and managing expectations. Future landscape mapping identified seven key thematic challenges in diabetes innovation: individualising care, lifestyles, education, inequalities, mental wellbeing, technology, and flexible care pathways. Transforming Diabetes Care Through Innovation –mapping the current landscape and identifying future priorities in Scotland This participatory design led innovation Diabetes project was sponsored by the Scottish Diabetes Group in collaboration with Chief Scientist office. The research undertook a novel, and person-centred approach to identifying innovation priorities and explored the impact of current innovations on the experiences of service users. Mixed method approaches brought together survey data and user experiences to map current and future state priorities and innovation ideas. and analysis of the current projects live diabetes innovation landscape in Scotland and readiness for scale up. These insights were all presented in a series of digital maps and have been published as part of the outputs from this work. Summary Focusing on users' needs in innovation, as highlighted by this research, provides valuable insights into unmet needs and aspirations. Participatory design fosters collaboration, empathy, and a deeper understanding of challenges, leading to more sustainable, scalable solutions. The research has informed decision-makers in supporting continued investment in diabetes technologies and contributed to future demand work within the Chief Scientist Office Innovation Portfolio. This approach offers a framework for identifying future innovation projects in NHS Scotland. The research was presented at the National Services Research Conference (July 2024) and won the Best Poster Award at the Digital Health and Care Conference (December 2023). Impact & value Following a “round table” session with senior stakeholders a shortened list of priority themes has emerged, and pipeline proposals are in development within DHI. Research outputs published in November 2024. Progress to date Next steps Diabetes project hub DHI uniquely drives Diabetes Innovation in Scotland by collaborating with NHS, industry, academia, and individuals with lived experiences to advance innovation and funding opportunities. View hub Partners Project staff Resources Transforming Diabetes Care Through Innovation – Survey Results Transforming Diabetes Care Through Innovation – Summary Report IDENTIFYING PRIORITIES AND MAPPING THE DIABETES INNOVATION LANDSCAPE IN SCOTLAND Previous project Projects index page Next project

Chris MalarkeyFinance Officer < Return to team Chris Malarkey Finance Officer Chris joined DHI as Finance Officer and has responsibility for the development, monitoring and reporting of the Digital Health and Care Innovation Centre’s 5-year core budget. Prior to DHI, Chris worked for The Bumblebee Conservation Trust while studying for a Master’s Degree in Business and Administration. This helped spark his keen interest in all things accountancy and finance as he hopes to pursue a chartered accountancy qualification. He has contributed to several different areas within the DHI, including leading the financial management of a growing portfolio of additionally funded projects and the development and improvement of DHI’s financial process’ to ensure robust levels of governance and audit. Chris has a keen interest in psychology and music with his honours Degree in Audio Engineering and background volunteering in educational environments and music charities. Email LinkedIn Related Projects Next team member Previous team page Team page

City of Glasgow College is Scotland’s largest technological and professional skills college. Its award-winning twin-site super campus in the heart of Glasgow offers outstanding resources and opportunities for students to gain essential skills for their future careers. Innovative approaches to teaching and learning enable personalised development across a range of subjects on campus and online. Up to 8,000 graduates leave the college each year ready for the world of work. The Scottish branch of the Institute of Innovation and Knowledge Exchange (Scottish IKE) is based at City of Glasgow College. Since its inception in 2017, Scottish IKE has been a key asset in developing innovation at City, through the initiation, development and delivery of partnership-led innovation and applied research projects. Visit Partner's website Previous Item Next Item

DressCode is a non-profit organisation dedicated to closing the gender gap in Computing Science by inspiring and empowering girls through school clubs, online competitions, and industry engagement. Its mission is to bridge the gap between education and the tech industry, helping to build a more diverse and inclusive tech talent pipeline Visit Partner's website Previous Item Next Item