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SCOTCAP is a potential new NHS Scotland service for delivering video capsule endoscopy which would replace or complement existing colonoscopy services. A trial is currently being run in the Highlands and Islands of Scotland between NHS Highlands and Corporate Health. This report is the result of a single design workshop to look at the experience of those staff delivering the trial and future service and those patients that have taken part in the ongoing SCOTCAP trial. The material presented and discussed at the workshop resulted from a review of existing documentation on a potential video endoscopy service in Scotland. The workshop was attended by two GPs from rural practices who have trialled capsule endoscopy, two nursing staff (one from NHS Scotland and one from Corporate Health), two patients who have taken part in the trial and a further representative from Corporate Health. < Return to resources SCOTCAP Bradley, Jay and Blom, Jeroen SCOTCAP is a potential new NHS Scotland service for delivering video capsule endoscopy which would replace or complement existing colonoscopy services. A trial is currently being run in the Highlands and Islands of Scotland between NHS Highlands and Corporate Health. This report is the result of a single design workshop to look at the experience of those staff delivering the trial and future service and those patients that have taken part in the ongoing SCOTCAP trial. The material presented and discussed at the workshop resulted from a review of existing documentation on a potential video endoscopy service in Scotland. The workshop was attended by two GPs from rural practices who have trialled capsule endoscopy, two nursing staff (one from NHS Scotland and one from Corporate Health), two patients who have taken part in the trial and a further representative from Corporate Health. View resource Previous item Next item

In the UK, three out of five people are expected to become caregivers, yet research highlights significant challenges, termed "carer burden," affecting caregivers' health and wellbeing. This high-level horizon scanning research explores available digital solutions in Scotland and the UK aimed at supporting caregivers, addressing both formal and informal care needs. < Return to resources A Review of Digital Technology Solutions to Support Caregivers Thomas, J. In the UK, three out of five people are expected to become caregivers, yet research highlights significant challenges, termed "carer burden," affecting caregivers' health and wellbeing. This high-level horizon scanning research explores available digital solutions in Scotland and the UK aimed at supporting caregivers, addressing both formal and informal care needs. View resource Previous item Next item

Summarisation of documents of high importance for the business case. < Return to resources Digital transformation strategy Morrison, Ciarán Summarisation of documents of high importance for the business case. View resource Previous item Next item

There is a need when introducing new technology in health and social care settings to involve those who will use the technology, or be affected by it, at an early stage of the design process. Experience Labs employ a participatory approach for different stakeholders to share lived experiences, and collaboratively create ideas and solutions for health and social care challenges. In this paper, we propose that the participatory approach of the Experience Labs provides a valuable space for collaboration to explore the potential and impact of supportive technology in rural communities. Initial findings suggest that participating in Experience Labs leads to a better understanding of communities of care as established by individuals and support structures in place, and how these can be mediated by technology. < Return to resources Designing in Rural Highland Contexts: Exploring the Role of Technology in Facilitating Human Connections French, Tara and Blom, Jeroen and Raman, Sneha There is a need when introducing new technology in health and social care settings to involve those who will use the technology, or be affected by it, at an early stage of the design process. Experience Labs employ a participatory approach for different stakeholders to share lived experiences, and collaboratively create ideas and solutions for health and social care challenges. In this paper, we propose that the participatory approach of the Experience Labs provides a valuable space for collaboration to explore the potential and impact of supportive technology in rural communities. Initial findings suggest that participating in Experience Labs leads to a better understanding of communities of care as established by individuals and support structures in place, and how these can be mediated by technology. View resource Previous item Next item

This Year 3 annual report highlights the Digital Health & Care Innovation Centre's (DHI's) significant impact over the past year, including the successful transfer of 5 projects for scaling. DHI continues to meet the growing demands on health and care services by accelerating innovation, with its design-led approach increasingly recognized for its effectiveness. Key initiatives include drug deaths prevention with the Scottish Government, frailty management in Midlothian, and collaboration with Roche on pharmaceutical delivery planning. Additionally, DHI manages a diverse portfolio of over 14 projects, including the activation of the Rural Centre of Excellence for Digital Health and Care Innovation in the Moray Region, funded by the UK Government, marking a milestone in expanding innovation opportunities for rural communities and integrating care agendas. < Return to resources Digital Health & Care Innovation Centre Phase 2 – Year 3 Annual Report (August 2021 to July 2022) Digital Health & Care Institute (DHI) & Hughes, J. (ed.) This Year 3 annual report highlights the Digital Health & Care Innovation Centre's (DHI's) significant impact over the past year, including the successful transfer of 5 projects for scaling. DHI continues to meet the growing demands on health and care services by accelerating innovation, with its design-led approach increasingly recognized for its effectiveness. Key initiatives include drug deaths prevention with the Scottish Government, frailty management in Midlothian, and collaboration with Roche on pharmaceutical delivery planning. Additionally, DHI manages a diverse portfolio of over 14 projects, including the activation of the Rural Centre of Excellence for Digital Health and Care Innovation in the Moray Region, funded by the UK Government, marking a milestone in expanding innovation opportunities for rural communities and integrating care agendas. View resource Previous item Next item

This report examines international strategies to support effective self-isolation and incentivize compliance during COVID-19 pandemic lockdowns in May 2020. < Return to resources Global Examples of Methods and Tools for Supporting and Incentivising Self-Isolation at Home Thomas, J., Rimpiläinen, S. & Morrison, C. This report examines international strategies to support effective self-isolation and incentivize compliance during COVID-19 pandemic lockdowns in May 2020. View resource Previous item Next item

The Covid-19 pandemic accelerated the digital transformation of health and care, emphasizing the necessity of a skilled workforce. Consequently, there has been a surge in published frameworks globally aimed at supporting healthcare staff in digitally enabled work contexts, with this study focusing on understanding their intended purposes and shared elements. This Summary Booklet summarises an International Review and Analysis of Frameworks Used to Support Digital Working by Frontline Healthcare Staff. < Return to resources How to navigate the digital shift in healthcare? An international review and analysis of frameworks used to support digital working by frontline healthcare staff The Covid-19 pandemic accelerated the digital transformation of health and care, emphasizing the necessity of a skilled workforce. Consequently, there has been a surge in published frameworks globally aimed at supporting healthcare staff in digitally enabled work contexts, with this study focusing on understanding their intended purposes and shared elements. This Summary Booklet summarises an International Review and Analysis of Frameworks Used to Support Digital Working by Frontline Healthcare Staff. View resource Previous item Next item

PainChek® is a clinically validated pain assessment tool initially designed to improve pain management for individuals with moderate to severe dementia in aged care settings. Using a combination of AI technology, facial analysis, and the Numeric Rating Scale (NRS), PainChek® detects pain cues even when they are not overtly obvious. With a strong reputation across the industry, PainChek® has facilitated over 4.1 million clinical assessments in aged care facilities worldwide. To explore the full cost benefits from the implementation of PainChek® and inform national strategic planning, an independent assessment of the tool was undertaken by a team from Edinburgh Napier University (ENU) between July 2024 and April 2025. Overall, the evaluation concluded that PainChek® shows promise as a tool to enhance pain management in Scottish care homes by improving pain assessment and potentially leading to better medication management and quality of life for residents. However, the final report recommended that further research, particularly on cost-benefits along with addressing implementation barriers, is crucial for making informed decisions about its wider rollout. The Edinburgh Napier University evaluation team would like to acknowledge the support of Nicky Cronin, David Marshall and Nicola McCardle from the Care Inspectorate for facilitating the desk review phase and the successful coordination of the field phase of this project. < Return to resources Evaluation of a Digital Solution for the Assessment and Management of Pain in Scottish Care Services Nyangu, Isabel and Campbell, Karen and Dunham, Margaret and Samuriwo, Ray and Thompson, Kali PainChek® is a clinically validated pain assessment tool initially designed to improve pain management for individuals with moderate to severe dementia in aged care settings. Using a combination of AI technology, facial analysis, and the Numeric Rating Scale (NRS), PainChek® detects pain cues even when they are not overtly obvious. With a strong reputation across the industry, PainChek® has facilitated over 4.1 million clinical assessments in aged care facilities worldwide. To explore the full cost benefits from the implementation of PainChek® and inform national strategic planning, an independent assessment of the tool was undertaken by a team from Edinburgh Napier University (ENU) between July 2024 and April 2025. Overall, the evaluation concluded that PainChek® shows promise as a tool to enhance pain management in Scottish care homes by improving pain assessment and potentially leading to better medication management and quality of life for residents. However, the final report recommended that further research, particularly on cost-benefits along with addressing implementation barriers, is crucial for making informed decisions about its wider rollout. The Edinburgh Napier University evaluation team would like to acknowledge the support of Nicky Cronin, David Marshall and Nicola McCardle from the Care Inspectorate for facilitating the desk review phase and the successful coordination of the field phase of this project. View resource Previous item Next item

SmartSTEMs exist to inspire the next generation about Science, Technology, Engineering and Maths (STEM) through cost effective collaboration between industry and education. SmartSTEMs wants to inspire, engage and challenge young people to think differently about STEM. They want young people to be inspired to study STEM and go on to pursue careers in STEM. Their core aim is equity of access and opportunity for all young people; where new and strong connections between education and industry lead to expanded skills, career options and networks. Visit Partner's website Previous Item Next Item

Gabriele RossiDesign Technologist < Return to team Gabriele Rossi Design Technologist Gabriele is a Design Technologist and UX Designer. His interests range from creative coding to user interface design and user testing. Gabriele is a philosophy graduate from the University of Sheffield and has also obtained a Master’s degree in IT at the University of Glasgow. He spent a year in Singapore at NUS studying eastern philosophy, and philosophy of science & technology and deepening his knowledge of Mandarin Chinese, which he acquired a few years prior while teaching English in China. Gabriele started his career as a software developer working for a small software company in Edinburgh. He then moved to Hong Kong to pursue a role as a UX designer, working for a technology and travel company. After this experience, he decided to come back to Scotland, a country he loves and hopes to contribute to making it even better. Email LinkedIn Related Projects Next team member Previous team page Team page

This report summarises findings from an anonymised digital skills and experience survey conducted by DHI in April 2025 across a rural integrated Health and Social Care partnership. Ninety six respondents from both local authority and health service teams provided insights into their access to digital tools, digital work habits, confidence levels, and training needs. While most staff reported positive attitudes toward digital working and recognised the benefits of digital tools for efficiency and convenience, significant challenges remain. These include inconsistent device quality, connectivity issues, limited time for training, and complex or outdated systems. Respondents expressed strong demand for practical, role specific learning opportunities, particularly in basic IT skills, data literacy, and specialist systems. Differences between NHS and local authority staff highlight the need for tailored approaches to capability building. The report offers recommendations to strengthen infrastructure, expand training, improve organisational support, and foster a culture of digital innovation to enable effective digital transformation. < Return to resources Health and Social Care Workforce Survey : Experience, Opportunities and Attitudes to Digital Working – Summary Report Jennifer Thomas This report summarises findings from an anonymised digital skills and experience survey conducted by DHI in April 2025 across a rural integrated Health and Social Care partnership. Ninety six respondents from both local authority and health service teams provided insights into their access to digital tools, digital work habits, confidence levels, and training needs. While most staff reported positive attitudes toward digital working and recognised the benefits of digital tools for efficiency and convenience, significant challenges remain. These include inconsistent device quality, connectivity issues, limited time for training, and complex or outdated systems. Respondents expressed strong demand for practical, role specific learning opportunities, particularly in basic IT skills, data literacy, and specialist systems. Differences between NHS and local authority staff highlight the need for tailored approaches to capability building. The report offers recommendations to strengthen infrastructure, expand training, improve organisational support, and foster a culture of digital innovation to enable effective digital transformation. View resource Previous item Next item

The Modern Outpatient project employed a participatory design approach to develop a person-centred vision for the future of Outpatient services. Through interviews with people living with multiple long-term conditions, pop-up public engagement and co-design workshops with NHS staff, rich insights were generated about how people would like to be supported to self-manage, and new models of person-centred care were designed. The project was undertaken in collaboration with the Scottish Government to inform the ongoing and future work of The Modern Outpatient Programme. < Return to resources A person-centred vision of care for people living with multiple long-term conditions for the modern outpatient programme: Final Report Teal, Gemma The Modern Outpatient project employed a participatory design approach to develop a person-centred vision for the future of Outpatient services. Through interviews with people living with multiple long-term conditions, pop-up public engagement and co-design workshops with NHS staff, rich insights were generated about how people would like to be supported to self-manage, and new models of person-centred care were designed. The project was undertaken in collaboration with the Scottish Government to inform the ongoing and future work of The Modern Outpatient Programme. View resource Previous item Next item

Education Scotland is committed to supporting educators and learners. We provide targeted support to schools with the greatest need as part of the Scottish Government’s refreshed The Scottish Attainment Challenge programme, and we work directly with local authorities to provide bespoke support. We are working closely with stakeholders to implement the curriculum recommendations of the Organisation for Economic Co-operation and Development and are helping to develop curriculum design capacity in each Regional Improvement Collaborative (RIC). We have also committed to carrying out a national thematic inspection focusing on curriculum. Education Scotland has an important role in supporting the continuing implementation and development of Scotland’s Curriculum to ensure that its aspirations for all learners in Scotland are met and that it enables Scotland’s learners to gain the knowledge, skills and attributes needed for life in the 21st century. Visit Partner's website Previous Item Next Item

Person-centred Records is a collaboration between NHS Grampian and the Digital Health & Care Innovation Centre (DHI). NHS Grampian has committed to the implementation of in-patient electronic record keeping that will provide a safer and more effective service for patients admitted to their hospitals. We worked with NHS Grampian hospital staff across all disciplines to design a single, person-centred, multi-disciplinary, electronic record that will follow the patient on their journey from admission to discharge. We employed design innovation methodologies to ensure that the recommended solutions were achieved with the person (patients and professionals) at the centre. < Return to resources Person-centred Records Bradley, Jay, Bruce, Angela and Rossi, G. Person-centred Records is a collaboration between NHS Grampian and the Digital Health & Care Innovation Centre (DHI). NHS Grampian has committed to the implementation of in-patient electronic record keeping that will provide a safer and more effective service for patients admitted to their hospitals. We worked with NHS Grampian hospital staff across all disciplines to design a single, person-centred, multi-disciplinary, electronic record that will follow the patient on their journey from admission to discharge. We employed design innovation methodologies to ensure that the recommended solutions were achieved with the person (patients and professionals) at the centre. View resource Previous item Next item

"Once for the Patient" is a person-centred electronic record system for NHS Grampian, developed with DHI using co-design methodologies. Completed in spring 2021, it aims to enhance efficiency and effectiveness by ensuring records follow patients from admission to discharge. < Return to projects Person-centred Records (PCR) Project impact Electronic record-keeping rolled out in wards throughout NHS Grampian Improvements to record-keeping made Working groups established to guide future development "Once for the Patient" is a person-centred electronic record system for NHS Grampian, developed with DHI using co-design methodologies. Completed in spring 2021, it aims to enhance efficiency and effectiveness by ensuring records follow patients from admission to discharge. “Once for the Patient.” A person-centred, multi-disciplinary, electronic record for NHS Grampian hospital staff and patients. NHS Grampian is committed to the implementation of person-centred, multi-disciplinary, electronic record-keeping to provide a more effective and efficient service for patients admitted to their hospitals. DHI and NHS Grampian collaborated across a year-long programme of work, employing co-design innovation methodologies, ensuring the recommended solution was achieved with the person at the centre. DHI worked with hospital staff across multiple disciplines to prototype a new collaborative vision for electronic record-keeping that will follow the patient on their journey from admission to discharge. This project was completed in spring 2021. Summary Since completion of the project, the NHS Grampian e-Health and clinical team have made changes to the patient records system and introduced new electronic ways of working in several areas. Working groups have been established to further develop recommendations in four key areas: • Leadership and Support • Common Language and Structure • Governance and Best Practice • Purposeful Recording Impact & value The Design Team led a series of interviews, pop-up engagement, and collaborative workshops, reviewing our planned activities on an ongoing basis. This reflective and adaptive approach allowed us to respond to the emerging insights through the course of the project and respond to these. Our process included production of a manifesto for electronic records, common data analysis, and role-play using a prototype digital solution in a hospital test ward. Progress to date Scoping of an extension to the project was paused due to pressures in NHS Grampian arising from Covid-19. This project would propose to prototype an interaction between electronic inpatient health records and social care records, which was identified during the project as a critical barrier to providing the most efficient and seamless care for the patient. It has been agreed that when circumstances allow, discussions will resume to scope this work. Next steps Partners Project staff Resources Report Digital Showcase High-level Review of Use Cases Previous project Projects index page Next project

Censis, the Scotland 5G Centre, and DHI conducted a feasibility study in Moray to explore 5G opportunities for Health and Care services. The study identified key success factors for a community health network and highlighted the potential for service enhancement through 5G technology. < Return to projects 5G Feasibility Study Project impact Feasibility study developed to identify 5G opportunities The study identified key success factors for a community health network showcasing service enhancements through 5G communications Censis, the Scotland 5G Centre, and DHI conducted a feasibility study in Moray to explore 5G opportunities for Health and Care services. The study identified key success factors for a community health network and highlighted the potential for service enhancement through 5G technology. Censis partnered with the Scotland 5G Centre and DHI to undertake a high-level feasibility study focussed on the Moray region to understand the potential opportunities for Health and Care services if 5G connectivity was enabled. The study has identified the critical success factors for a community-level health network designed to demonstrate the potential for service enhancement using 5G communications. This project was completed and closed in Autumn 2021. Summary Impact & value Progress to date Next steps Partners Project staff Resources Associate feature: Changing the dynamics of 5G rollout (Hollyrood article) Previous project Projects index page Next project

Jonathan CameronBoard Member (Scottish Government) < Return to team Jonathan Cameron Board Member (Scottish Government) Jonathan is the Head of Digital Health and Care in the Scottish Government and has overall responsibility for the Digital Health and Care Strategy and major programmes of delivery. Prior to joining the Scottish Government in November 2019, Jonathan held a number of Data and IT roles in the Public and Private Sector and has delivered several complex IT and eHealth projects and programmes. His career in eHealth in Scotland includes the delivery of the Emergency Care Summary and Key Information Summary systems. Jonathan has been a CivTech challenge sponsor for the first 3 years of the programme and innovation has been a major focus throughout his career. Email LinkedIn Related Projects Next team member Previous team page Team page

The Digital Health & Care Innovation Centre (DHI) collaborated with the Scottish Government to assist the Adult Mental Health Collaborative by leading workshops and activities aimed at improving mental health services. Specifically, they organized a workshop during the Mental Health Strategy National Forum focusing on defining "gold standard" community mental health and wellbeing, utilising tools developed through stakeholder interviews and meetings. With approximately 70 participants, the workshop aimed to address key challenges and relationships in implementing optimal mental health services, and the findings will be submitted to the Scottish Government for potential integration into the adult mental health collaborative. < Return to resources Community Mental Health and Wellbeing: What Does Gold Standard Look Like? Design Workshop Report Digital Health & Care Institute (DHI) & Crooks, G. (ed.) The Digital Health & Care Innovation Centre (DHI) collaborated with the Scottish Government to assist the Adult Mental Health Collaborative by leading workshops and activities aimed at improving mental health services. Specifically, they organized a workshop during the Mental Health Strategy National Forum focusing on defining "gold standard" community mental health and wellbeing, utilising tools developed through stakeholder interviews and meetings. With approximately 70 participants, the workshop aimed to address key challenges and relationships in implementing optimal mental health services, and the findings will be submitted to the Scottish Government for potential integration into the adult mental health collaborative. View resource Previous item Next item

The prevalence of Type 2 diabetes mellitus (T2D) is higher among ethnic minority populations, and self-management strategies like walking are effective in reducing associated health complications. This study aimed to explore the potential design of a digital resource to promote walking for T2D management within ethnic minority groups in the UK. Findings identified six key behaviour change techniques crucial for increasing walking among ethnic minority populations with T2D, highlighting the need for further research to develop and test tailored digital resources based on these findings. < Return to resources A Digital Resource to Increase Walking for the Self-Management of Type 2 Diabetes for Ethic Minority Populations in the UK: Qualitative Study Henderson, I. & Morrison, C. (ed.) The prevalence of Type 2 diabetes mellitus (T2D) is higher among ethnic minority populations, and self-management strategies like walking are effective in reducing associated health complications. This study aimed to explore the potential design of a digital resource to promote walking for T2D management within ethnic minority groups in the UK. Findings identified six key behaviour change techniques crucial for increasing walking among ethnic minority populations with T2D, highlighting the need for further research to develop and test tailored digital resources based on these findings. View resource Previous item Next item

This report presents a review of relevant Scottish and UK strategies, policies, frameworks, and action plans (2019-2021) to form a strategic case of support for DHI’s efforts to facilitate the development of digitally skilled workforce in Scotland. < Return to resources Mapping Policies Relating to the Digital Transformation of Health and Care Sector and the Associated Workforce Skills and Capabilities in Scotland and the UK Morrison, C., Rimpiläinen, S. & Thomas, J. This report presents a review of relevant Scottish and UK strategies, policies, frameworks, and action plans (2019-2021) to form a strategic case of support for DHI’s efforts to facilitate the development of digitally skilled workforce in Scotland. View resource Previous item Next item