DressCode is a non-profit organisation dedicated to closing the gender gap in Computing Science by inspiring and empowering girls through school clubs, online competitions, and industry engagement. Its mission is to bridge the gap between education and the tech industry, helping to build a more diverse and inclusive tech talent pipeline Visit Partner's website Previous Item Next Item

Paula BurnsProgramme Manager < Return to team Paula Burns Programme Manager Paula is the programme manager for the Digital Lifelines Scotland programme and joins the team from Programme Management Services, within Public Services Delivery Scotland. Bringing 15 years’ experience of designing and delivering change within the public sector and combining more traditional project and programme methodologies with the Scottish Approach to Service Design principles to ensure service users are at the heart of every change initiative. Paula also works independently as an executive coach and mentor to leaders and teams delivering change. Email LinkedIn Related Projects Next team member Previous team page Team page

This report provides an overview of current digital solutions utilised for managing mental health conditions, referencing relevant Scottish Government policies and conducting a market analysis of available products and services for prevention, diagnosis, and treatment. While various digital tools and platforms are in use across England and Scotland, their identification proved challenging, suggesting a lack of visibility that could hinder access and understanding for citizens, especially concerning services outside of the NHS. < Return to resources Review of Current Use of Digital Solutions for Mental Health Morrison, Ciarán This report provides an overview of current digital solutions utilised for managing mental health conditions, referencing relevant Scottish Government policies and conducting a market analysis of available products and services for prevention, diagnosis, and treatment. While various digital tools and platforms are in use across England and Scotland, their identification proved challenging, suggesting a lack of visibility that could hinder access and understanding for citizens, especially concerning services outside of the NHS. View resource Previous item Next item Review of Current Use of Digital Solutions for Mental Health Report 2020 Start Now

John Matheson CBEBoard Member (Non-Executive Director) < Return to team John Matheson CBE Board Member (Non-Executive Director) Previously the Finance Director for NHS Scotland and also has responsibility for the eHealth and Analytics Strategy. Responsible for managing a £12bn budget through close partnership working with NHS Boards. Board Director with around 30 years experience of operating at a strategic Board level delivering a quality driven approach to support the provision of patient care. Strengths include being a self motivated, high performance individual, with excellent communication skills, who has a reputation for delivering results both at strategic and operational levels which significantly enhance the performance of the organisation. Strongly committed to continuous professional development forming excellent collaborative, strategic relationships both within and outwith the Health Service. Focused on delivering closer alignment of strategic direction and service delivery across the public sector together with developing key partnerships with the private sector. Specialities: Change Management; Corporate Governance; Strategic Planning; Quality Improvement; Service Planning; Service Reform; Public Sector Management; Performance Improvement; Healthcare. Email LinkedIn Related Projects Next team member Previous team page Team page

This is a landscape review of organisations contributing to the training of social skills in the UK in 2017. < Return to resources Social Care Skills Landscape Morrison, Ciarán and Rooney, Laura This is a landscape review of organisations contributing to the training of social skills in the UK in 2017. View resource Previous item Next item Social Care Skills Landscape Article 2017 Start Now

Angela BruceResearch Fellow < Return to team Angela Bruce Research Fellow Angela is a design researcher with expertise in co-design and visualisation of complex systems. Originally from the Shetland Isles, she has an interest in working in remote and rural contexts. She engages people to rethink current health and social care challenges while developing and delivering inclusive and participatory design approaches to digital health and care. With a background in Interior Architecture and Design for Services she has gained a wealth of experience since joining DHI in 2015. Angela is currently a Research Fellow with the Glasgow School of Art and is leading the co-design and citizen engagement for the Rural Centre of Excellence in Digital Health and Care which is part of the Moray Growth Deal. Email LinkedIn Related Projects Next team member Previous team page Team page

SCOTCAP is a potential new NHS Scotland service for delivering video capsule endoscopy which would replace or complement existing colonoscopy services. A trial is currently being run in the Highlands and Islands of Scotland between NHS Highlands and Corporate Health. This report is the result of a single design workshop to look at the experience of those staff delivering the trial and future service and those patients that have taken part in the ongoing SCOTCAP trial. The material presented and discussed at the workshop resulted from a review of existing documentation on a potential video endoscopy service in Scotland. The workshop was attended by two GPs from rural practices who have trialled capsule endoscopy, two nursing staff (one from NHS Scotland and one from Corporate Health), two patients who have taken part in the trial and a further representative from Corporate Health. < Return to resources SCOTCAP Bradley, Jay and Blom, Jeroen SCOTCAP is a potential new NHS Scotland service for delivering video capsule endoscopy which would replace or complement existing colonoscopy services. A trial is currently being run in the Highlands and Islands of Scotland between NHS Highlands and Corporate Health. This report is the result of a single design workshop to look at the experience of those staff delivering the trial and future service and those patients that have taken part in the ongoing SCOTCAP trial. The material presented and discussed at the workshop resulted from a review of existing documentation on a potential video endoscopy service in Scotland. The workshop was attended by two GPs from rural practices who have trialled capsule endoscopy, two nursing staff (one from NHS Scotland and one from Corporate Health), two patients who have taken part in the trial and a further representative from Corporate Health. View resource Previous item Next item SCOTCAP Report 2017 Start Now

SCOTCAP, a DHI-led programme, developed a scalable national model for Colon Capsule Endoscopy (CCE) as a GI diagnostic test in Scotland. It enabled early community screening, reduced hospital referrals, and involved NHS Highland, NHS Grampian, and NHS Western Isles. Endorsed by the 2018/19 Programme for Government. SCOTCAP Project impact First Innovation Partnership used to drive innovation scale up in NHS Scotland 4500 CCE Tests now completed in Scotland as part of core service offering Scottish project which created UK collaboration opportunities and responsible for driving forward CCE update in NHS England SCOTCAP, a DHI-led programme, developed a scalable national model for Colon Capsule Endoscopy (CCE) as a GI diagnostic test in Scotland. It enabled early community screening, reduced hospital referrals, and involved NHS Highland, NHS Grampian, and NHS Western Isles. Endorsed by the 2018/19 Programme for Government. The Scottish Capsule Programme (SCOTCAP) was a service, technical and business transformation programme for DHI which delivered a scalable national service model; a roadmap outlining future options and a case for investment for the national scale-up of Colon Capsule Endoscopy (CCE) as a GI Diagnostic Test in Scotland. SCOTCAP was regarded as an integral part of the national redesign of outpatient gastroenterology services as it enables early and effective screening in the community, avoiding unnecessary referrals for hospital outpatient appointments. SCOTCAP was endorsed by the Programme for Government 2018/19 and was an evaluation project involving three participating Health Boards - NHS Highland, NHS Grampian and NHS Western Isles. Summary This service innovation has: Enabled early and effective screening in the community Reduced the total cost of gastrointestinal diagnostics, avoided unnecessary referrals for outpatient appointments Eliminated unnecessary travel for patients Delivered an Innovation Partnership Framework to support innovative procurement for Public Services in Scotland One of the unique business innovation aspects of the project was the creation of Scotland’s first Innovation Partnership procurement contract. This enabled commissioning bodies to “partner” and work collaboratively with private sector companies to both develop and test a new service within the community. Significantly, these services could be rolled out across Scotland without the need for further procurement. In addition, this project tested and refined the business model working with the industry partner ‘Corporate Health’, to create a successful managed service and secure further inward investment and economic development in the North of Scotland. An evaluation was embedded within the CCE service rolled out across the three Health Board Regions and was a multicentre service evaluation of patients (presenting with GI symptoms to their GP and patients waiting for colonoscopy). The evaluation was to explore the efficiency, acceptability and effectiveness of a new Managed Service Delivery Model when deployed across three Health Board areas across the North of Scotland. This evaluation report was successfully delivered by University of Strathclyde academics with some key recommendations and observations for the next stage. Impact & value Successfully fulfilled all SCOTCAP Phase One deliverables including delivery of a Service Evaluation of CCE in Scotland reaching over 450 patients and corresponding Service Evaluation Supported partners by increasing Service Readiness Levels; undertaking a series of one-to-one interviews and insight driven service design workshops with SCOTCAP stakeholders to capture key learning from the Innovation phase to further inform the service and business case. Produced an interactive Service Model Blueprint and Report to support the next phase of implementation, the ‘Adoption Phase’. This Service Blueprint could be used in the next phase to co-produce a Change Pack and enhance Patient Information, to enable wider, national roll out of the CCE service delivery model. The SCOTCAP Programme was shortlisted for the Life Sciences Partnership Collaboration Award and won the 2019 Scottish Digital Health and Care Innovation Award, recognising excellence in this domain and partnership working with the service and industry. SCOTCAP was successfully transferred to Centre for Sustainability in 2022 with a view to embedding into Business as usual. Progress to date Next steps Partners Project staff Resources Medtronic EMEA pillcam colon capsule animation SCOTCAP Service Model Evaluation Scottish Health Technology Group (SHTG) reports - Second-generation colon capsule endoscopy (CCE-2) for the detection of colorectal polyps NHS Scotland Evaluation Of Colon Capsule Endoscopy PDF SCOTCAP - Scotland's Colon Capsule Endoscopy Service PDF SCOTCAP Implementation Support Pack PDF Colon capsule endoscopy - an innovative method for detecting colorectal pathology PDF Process Evaluation of a new Colon Capsule Endoscopy (CCE) Service in North of Scotland PDF SCOTCAP Clinical evaluation protocol v2.0 Previous project Projects index page Next project

In response to COVID-19, DHI, NHS GGC, NSS, and Storm ID expanded a web app for COPD patients to self-manage at home, reducing hospital admissions. The "Dynamic-Scot" project used asynchronous messaging and patient data for clinical interventions and machine learning integration within NHS systems. Dynamic Scot Project impact A web-based application that enables COPD patients to self-manage at home, reducing hospital admissions and easing respiratory service pressure during Covid-19 Project resulted in excellent clinical outcomes and positive patient experiences By August 21, 511 patients were accessing the service In response to COVID-19, DHI, NHS GGC, NSS, and Storm ID expanded a web app for COPD patients to self-manage at home, reducing hospital admissions. The "Dynamic-Scot" project used asynchronous messaging and patient data for clinical interventions and machine learning integration within NHS systems. In response to COVID-19, DHI worked with NHS GGC, NSS and Storm ID to support the wider adoption, scaling up and use of a web-based application to support high to medium-risk patients with COPD to self-manage at home. This was to keep vulnerable patients with respiratory diseases out of the hospital during a dangerous period and to take pressure off respiratory services. The original project, the ‘Dynamic’ project, was funded as an Innovate UK project. This ‘Dynamic- Scot’ project built on that work and its aim was to expand the existing COPD Digital Service more widely within NHS GGC and following a gateway review, seek further funding to onboard a second Health Board. The Innovation behind this project was the use of an asynchronous messaging digital service which provides remote support to patients and utilises the Patient Experience and Outcome data to support clinical intervention. Its clinical integration capacity supports the development of machine learning algorithms and as per the LENUS platform, can be effectively integrated into trusted NHS Systems in Scotland. Therefore, this was not the roll-out of an ‘off-the-shelf product’ but a well-designed digital service which optimises patient and clinical interactions. Summary "The DHI team provided wide-ranging support to the inception, funding acquisition, successful delivery and reporting of the DYNAMIC-SCOT project. That input was based on established relationships, a shared vision for health and social care transformation and preceding and continuing strategic advice and support. Specific inputs to DYNAMIC-SCOT included project and program management support, service mapping and implementation-effectiveness activity planning and wide-ranging stakeholder engagement building on DHI’s established contacts and expertise. Continued collaboration with DHI colleagues on next phase of this project - DYNAMIC-SCOT2 – and across our portfolio of activities is greatly appreciated" Impact & value Funding was awarded by Scottish Government in June 2020. The project was delivered through 2020 and 2021 and has been completed. The service was initially expanded across NHS GGC and then was later trialled in NHS Lothian. Work on refining the digital service to make the service as suitable for scale as possible was commissioned and contract managed by DHI and completed. A final NHS GGC toolkit was completed by the DHI Design Team a to support scaling as well as implementation in other Health Boards. Programme Management arrangements and reporting requirements were reviewed throughout the project to be sensitive to the pressures within the service through the pandemic. DHI then focussed its available resources on the development of the Funding Proposal/Business Case Project. The project was successfully delivered with all key deliverables being received on time and within budget by August 2021. This excluded the final evaluation report which was completed and signed off by the Project Board in December 2021 and outlined excellent clinical outcomes and positive patient experiences. DHI developed a proposal for Stage 2 funding which would entail collating wider data sets to continue with the on-going clinical evaluation as well as the refining the emerging business case. This funding request was successful, and this work has been transferred to the West of Scotland Innovation Hub and NHS GGC to implement. Progress to date By the end of August 2021, over 2000 invitations were made and this resulted in 511 patients accessing the service. with some patients enrolled within NHS Lothian as part of a small trial. The digital service continues to be scaled up across both health boards. The final evaluation report was completed in December 2021. Next steps Partners Project staff Resources Dynamic Scot Newsletter More information Previous project Projects index page Next project

This paper outlines the rationale behind, and delivery of, a series of simulation projects to explore how digital health and care systems can better integrate to support innovative, co-managed models of care. < Return to resources DHI Demonstration & Simulation Environment DHI Phase 1b - Lessons Learned Chute, Chaloner and Bradley, Jay This paper outlines the rationale behind, and delivery of, a series of simulation projects to explore how digital health and care systems can better integrate to support innovative, co-managed models of care. View resource Previous item Next item DHI Demonstration & Simulation Environment DHI Phase 1b - Lessons Learned Report 2019 Start Now

In November 2022, DHI was commissioned by UKRI to contribute to Workstream 2 of the £20m MINDSET Programme, aiming to trial a platform for the distribution and procurement of mental health XR experiences, products, and solutions. DHI devised a three-stage approach, encompassing Current State Mapping, Co-designing Future State, and Recommendations, which involved a comprehensive review, interviews, co-design workshops, and analysis to inform the report's recommendations. < Return to resources MINDSET Workstream 2: Scoping Review for the Distribution and Procurement of Mental Health and Wellbeing XR Experiences, Products and Solutions in the UK Digital Health & Care Institute (DHI), Fuzesi, P., Kendall, W., MacKenzie, M., McIntyre, D., Rimpiläinen, S., Savage, J. & Stoney, C. In November 2022, DHI was commissioned by UKRI to contribute to Workstream 2 of the £20m MINDSET Programme, aiming to trial a platform for the distribution and procurement of mental health XR experiences, products, and solutions. DHI devised a three-stage approach, encompassing Current State Mapping, Co-designing Future State, and Recommendations, which involved a comprehensive review, interviews, co-design workshops, and analysis to inform the report's recommendations. View resource Previous item Next item MINDSET Workstream 2: Scoping Review for the Distribution and Procurement of Mental Health and Wellbeing XR Experiences, Products and Solutions in the UK Report 2023 Start Now

In this position paper we propose that many forms of care can and should be implicit with greater effort to ‘normalise’ care by supporting and instilling care values of empathy, compassion, and dignity; what we term the ‘subtleties of care’. There is a key role for design in developing asset-based care (Garven et al., 2016) which supports and responds to the aspirations and capabilities of people to enable eudaimonic wellbeing and prevent the assumption of the ‘cared for’, dependent role. The creation of asset-based care experiences can also promote a sense of identity that enhances self-worth, personal growth and control, shifting care from a transactional model of providing and receiving, to a model which values the contribution of the person, self-care, wider circles of care (including families and professionals) and the role of the community. < Return to resources The subtleties of care: illuminating relational care through design French, Tara and Teal, Gemma and Broadley, Cara In this position paper we propose that many forms of care can and should be implicit with greater effort to ‘normalise’ care by supporting and instilling care values of empathy, compassion, and dignity; what we term the ‘subtleties of care’. There is a key role for design in developing asset-based care (Garven et al., 2016) which supports and responds to the aspirations and capabilities of people to enable eudaimonic wellbeing and prevent the assumption of the ‘cared for’, dependent role. The creation of asset-based care experiences can also promote a sense of identity that enhances self-worth, personal growth and control, shifting care from a transactional model of providing and receiving, to a model which values the contribution of the person, self-care, wider circles of care (including families and professionals) and the role of the community. View resource Previous item Next item The subtleties of care: illuminating relational care through design Paper 2017 Start Now

Karim MahmoudCommercial Innovation Lead < Return to team Karim Mahmoud Commercial Innovation Lead Karim joined DHI in 2021 as Commercial Innovation Lead, contributing to the development and implementation of DHI’s commercialisation strategy and leading the economic development aspects of the Rural Centre of Excellence for Digital Health & Care Innovation. Karim has a comprehensive career in research and innovation management. In his roles, he was responsible for the management of complex R&I projects including European-funded grants and Innovate UK investments. His expertise lies in maximising the impact of projects and in developing appropriate exploitation strategies. He has worked at three of Scotland’s universities, an award-winning spinout company and has served on the evaluation panel for the UK’s Knowledge Exchange Concordat. He was also an assessor for EARMA’s Certificate in Research Management and previously served on the board of trustees of two charities. Among Karim’s credentials are two postgraduate degrees in life sciences and health innovation, and professional qualifications in management and leadership from the ILM and PMI. Email LinkedIn Related Projects Next team member Previous team page Team page

In Summer 2022, DHI conducted an online survey via SurveyMonkey as part of its diabetes portfolio to explore key challenges faced by NHS Scotland in diabetes care and to generate new ideas for digital innovations. This report presents an analysis of survey responses, which were solicited from health and care professionals as well as individuals with an interest in diabetes care. With 275 participants, key themes included person-centred care, mental health support, access to information and resources, and the integration of diabetes technologies, alongside diverse ideas for innovation spanning care models, digital connectivity, and self-management capabilities. < Return to resources Transforming Diabetes Care Through Innovation Savage, J. In Summer 2022, DHI conducted an online survey via SurveyMonkey as part of its diabetes portfolio to explore key challenges faced by NHS Scotland in diabetes care and to generate new ideas for digital innovations. This report presents an analysis of survey responses, which were solicited from health and care professionals as well as individuals with an interest in diabetes care. With 275 participants, key themes included person-centred care, mental health support, access to information and resources, and the integration of diabetes technologies, alongside diverse ideas for innovation spanning care models, digital connectivity, and self-management capabilities. View resource Previous item Next item Transforming Diabetes Care Through Innovation Report 2022 Start Now

Report detailing Estonia's journey towards e-governance. < Return to resources The Estonian Journey to e-Governance Rimpiläinen, Sanna Report detailing Estonia's journey towards e-governance. View resource Previous item Next item The Estonian Journey to e-Governance Report 2015 Start Now

After completing the Maker's Academy software development course in 2016, I embarked on my journey as a self-titled "Clinician Software Developer" in 2017, aiming to revolutionize healthcare technology. My initial project involved digitizing the "heart attack" treatment pathway in the Emergency Department, but encountered compatibility issues between browsers, highlighting the challenges of translating software across different platforms. < Return to resources Clinical Risk Management Training with NHS Digital: A Review Barry, Michael After completing the Maker's Academy software development course in 2016, I embarked on my journey as a self-titled "Clinician Software Developer" in 2017, aiming to revolutionize healthcare technology. My initial project involved digitizing the "heart attack" treatment pathway in the Emergency Department, but encountered compatibility issues between browsers, highlighting the challenges of translating software across different platforms. View resource Previous item Next item Clinical Risk Management Training with NHS Digital: A Review Blog post 2018 Start Now

Analysis of the definitions of digital health and the subthemes within it. < Return to resources Defining Digital Health Morrison, Ciarán Analysis of the definitions of digital health and the subthemes within it. View resource Previous item Next item Defining Digital Health Report 2016 Start Now

DHI - Event Survey First name* Last name* Company name* What best describes your organisation type? * Industry Health and care provider Academia and education Wider public sector services Other What is the name of the event you attended?* Date of event* Day Month Year How would you rate your overall experience of the event? * How relevant and valuable was the content presented at the event? * Did the event provide actionable takeaways or ideas? * Yes No Please provide more detail How would you rate the quality of the event venue/ location/ platform e.g., facilities, technology? * How would you rate pre-event communication, information and registration?* How likely are you to attend a similar event in the future and/ or recommend to a colleague? * Definitely Somewhat likely Neutral Somewhat unlikely Very unlikely Definitely not What did you like most about the event? What could we improve for future events? Do you have any additional comments, testimonials or suggestions? Submit

The project aimed to explore the landscape of mental health services in Scotland, seeking input from various stakeholders including individuals with lived experience, families, carers, and service providers. Design researchers collaborated with people with lived experience to understand their journey of seeking, experiencing, and thriving with support. Short public engagement events were conducted to gather insights from a diverse range of individuals, leading to the emergence of a new concept for a digital resource supporting mental health access. Partnerships with the University of Edinburgh, University of Glasgow, NHS 24, Mydex CIC, and Tactuum were instrumental in informing the development of digital mental health services by NHS 24. < Return to resources Mental Health Innovation French, Tara and Teal, Gemma The project aimed to explore the landscape of mental health services in Scotland, seeking input from various stakeholders including individuals with lived experience, families, carers, and service providers. Design researchers collaborated with people with lived experience to understand their journey of seeking, experiencing, and thriving with support. Short public engagement events were conducted to gather insights from a diverse range of individuals, leading to the emergence of a new concept for a digital resource supporting mental health access. Partnerships with the University of Edinburgh, University of Glasgow, NHS 24, Mydex CIC, and Tactuum were instrumental in informing the development of digital mental health services by NHS 24. View resource Previous item Next item Mental Health Innovation Report 2017 Start Now

To address challenges outlined in Scotland's 'Mental health transition and recovery plan' (2021), a national Digital Mental Health Programme Board has been initiated, aiming to leverage previous innovation experiences to identify new opportunities. In 2021, the Digital Health and Care Innovation Centre (DHI) received funding to establish and lead a Digital Mental Health Innovation Cluster, fostering collaboration and knowledge exchange across various sectors. This report conducts a horizon scan of global leaders and best practices in digital mental health, identifying emerging technologies to support the cluster's work, excluding solutions previously researched by DHI to avoid duplication and focus on innovation. < Return to resources Digital Mental Health: Findings of a Desktop Horizon Scan for Global Leaders & Digital Innovation Opportunities Morrison, C. To address challenges outlined in Scotland's 'Mental health transition and recovery plan' (2021), a national Digital Mental Health Programme Board has been initiated, aiming to leverage previous innovation experiences to identify new opportunities. In 2021, the Digital Health and Care Innovation Centre (DHI) received funding to establish and lead a Digital Mental Health Innovation Cluster, fostering collaboration and knowledge exchange across various sectors. This report conducts a horizon scan of global leaders and best practices in digital mental health, identifying emerging technologies to support the cluster's work, excluding solutions previously researched by DHI to avoid duplication and focus on innovation. View resource Previous item Next item Digital Mental Health: Findings of a Desktop Horizon Scan for Global Leaders & Digital Innovation Opportunities Report 2022 Start Now